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  1.    02 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 15
    Windows 10 Pro

    Several BSOD KMODE_EXCEPTION_NOT_HANDLED


    I never really had any problems with my computer until upgrading to Windows 10, now I am having very frequent crashes that all seem to be similar. My guess is memory corruption, but I can't figure out the cause of it.
    The crashes are pretty random, they can happen when I'm playing a game or when I'm simply browsing in Chrome.

    Things I have done to try an resolve the issue:


    Clean Install of Windows
    Installed lasted MB BIOS
    Ran Driver Verifier (still running)
    Configured my RAM timings and voltage to match manufacturers recommended specs.

    Also I had and AMD overclocking driver installed, I removed it. So nothing should be overclocked.

    Please help! Thanks
      My ComputerSystem Spec
  2.    03 Oct 2015 #2
    Join Date : Oct 2015
    Posts : 15
    Windows 10 Pro
    Thread Starter

    Another crash just occurred a few minutes ago. The bug check this time was DRIVER_IRQL_NOT_LESS_OR_EQUAL, and it was caused by dxgmms2.sys. Perhaps I need to do a clean install of my AMD graphics drivers?

    Attached is the dump from the crash.
      My ComputerSystem Spec
  3.    03 Oct 2015 #3
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Hi HCarlton24,

    It appears you have KMSpico.
    This program is used for illegal activating Windows or Office, because you don't have Office it is clear Windows is illegal activated.
    Troubleshooting a counterfeit installation is useless because it is not known what has been modified to your system.

    Purchase and clean install Windows is the solution for you.
      My ComputersSystem Spec
  4.    05 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 15
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi HCarlton24,

    It appears you have KMSpico.
    This program is used for illegal activating Windows or Office, because you don't have Office it is clear Windows is illegal activated.
    Troubleshooting a counterfeit installation is useless because it is not known what has been modified to your system.

    Purchase and clean install Windows is the solution for you.
    I did as you said.

    All was working fine for about a day, then it unexpectedly crashed when I was watching a Twitch stream. Still and issue with dxgmms2.sys apparently.
      My ComputerSystem Spec
  5.    06 Oct 2015 #5
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro




    Several BSOD KMODE_EXCEPTION_NOT_HANDLED Diagnostic test Several BSOD KMODE_EXCEPTION_NOT_HANDLED
     GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My ComputersSystem Spec
  6.    06 Oct 2015 #6
    Join Date : Oct 2015
    Posts : 15
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by axe0 View Post


    Several BSOD KMODE_EXCEPTION_NOT_HANDLED Diagnostic test Several BSOD KMODE_EXCEPTION_NOT_HANDLED
     GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
    I ran the test for 30 minutes. The temperature maxed out at 74C, it stayed that way for the majority of the test. I didn't notice anything alarming during the test.
      My ComputerSystem Spec
  7.    06 Oct 2015 #7
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Please open the case and make sure 2 things are properly done
    1. Check if the GPU is properly seated, if the GPU is not properly seated, reseat it.
    2. Check for dust, dirt or something similar, if there is remove it.
      My ComputersSystem Spec
  8.    06 Oct 2015 #8
    Join Date : Oct 2015
    Posts : 15
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Please open the case and make sure 2 things are properly done
    1. Check if the GPU is properly seated, if the GPU is not properly seated, reseat it.
    2. Check for dust, dirt or something similar, if there is remove it.
    Done and done. I decided to place it in a different slot as well while I was at it.

    Do I do anything else now? Or should I wait to see if another BSOD happens? Thanks for the help so far.
      My ComputerSystem Spec
  9.    06 Oct 2015 #9
    Join Date : Jun 2015
    Posts : 12,952
    Windows 10 Pro

    Just wait for another BSOD now.
    If any BSOD comes, use the tool and upload the zip file.
      My ComputersSystem Spec
  10.    06 Oct 2015 #10
    Join Date : Oct 2015
    Posts : 15
    Windows 10 Pro
    Thread Starter

    Another crash just happen This time I was just watching a Youtube video. Around the time of the crash I was switching between two tabs in Chrome. The crashes only seem to happen when I am watching a video/stream or playing a game.
      My ComputerSystem Spec

 
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