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Strange BSOD issue related to my USB port and GPU
Windows 10 Home version number: 21H2 (19044.2251)
Hello,
I have a strange BSOD issue with my laptop. It usually happens like this:
1. I open a game via Steam client, play 1-2 hours. Then I quit the game.
2. After a few hours, when I try to open a game via Steam again, the game won't open. And it's not just the game, the Steam client will also not open. Try launching the game directly (not using Steam) also doesn't work. No error message or anything.
3. When this issue happens, all games that I have on my laptop will not work. It's not just the ones purchased from Steam. It is as if something wrong happens with the GPU.
4. If I unplug my gamepad (Logitech F310) from my USB port, the game will immediately open up on my screen. I don't need to re-open the game or anything. It's like the system still remembers that I tried to launch the game before.
5. When if I try to plug the gamepad back, it is not detected (Device Manager will show exclamation mark).
5. If I try to restart or shutdown Windows, it will stuck for a long time, then blue screen will appear.
Here are the links to the log files and memory dump:
A-(2022-12-29_01-12-29).zip - Google Drive
MEMORY.7z - Google Drive
I've already tried updating my GPU driver (both Intel and Nvidia), but it doesn't solve the problem.
Can anyone help me solve this? Any help will be greatly appreciated.
Thank you