WHEA Uncorrectable Error

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  1. Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #11

    To save you waiting I am signing off now
    I will be back about 1800 UK time
    I will look at the dump when I have some free time tomorrow afternoon.
      My Computer


  2. Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #12

    1. Still no dump file and I cannot establish a definite cause of the crashes.

    2. I believe you have installed Malwarebytes is that correct please - I did not see it on othe first logs but it is now on the later logs

    3. Please see here
    Manage Virtual Memory Pagefile in Windows 10
    SET system managed please and NOTE you must click SET after clicking to check system managed

    4. Configure Windows 10 to Create Minidump on BSOD

    and set system for MINI DUMP.
    Do not please check to Overwrite any existing file.
    Otherwise we will only get ONE dump on the next log collector .

    5. Windows updates records seem less than they should be
    Have you configured them for other than automatic.

    6. I do not think I have asked before - if I have I apologise.
    Have you set an Overclock as processor max percentage is shown as
    131% and on another entry
    Processor 23 in group 0 exposes the following power management capabilities:

    Idle state type: ACPI Idle (C) States (2 state(s))

    Performance state type: ACPI Collaborative Processor Performance Control
    Nominal Frequency (MHz): 3701
    Maximum performance percentage: 150
    Minimum performance percentage: 46
    Minimum throttle percentage: 15

    The reason that extract shows processor 23 for instance is becuase your CPU has 12 cores with two threads on each core therefore 24 threads which the log sees as 24 processors for recording purposes.

    7. What if anything is conected USB please apart from Mouse and keyboard

    8.. So please check settings for paging file and dumps as above
    answer please query re malwarebytes
    Overclock
    windows updates.
    usb connections
    ===================================
      My Computer


  3. Posts : 624
    Windows 10 Pro 21H2 x64
       #13

    Possibly a faulty Vermeer batch. Prepare to replace the processor. More likely, if made sometime before somewhere around 2020, week 40-something. Where to look? On the IHS, look for numbers that look like "2042", for example.

    The first two digits are the year and the second two digits are the week. (YYWW)
      My Computers


  4. Posts : 22
    Windows 10
    Thread Starter
       #14

    Macboatmaster said:
    1. Still no dump file and I cannot establish a definite cause of the crashes.

    2. I believe you have installed Malwarebytes is that correct please - I did not see it on othe first logs but it is now on the later logs

    3. Please see here
    Manage Virtual Memory Pagefile in Windows 10
    SET system managed please and NOTE you must click SET after clicking to check system managed

    4. Configure Windows 10 to Create Minidump on BSOD

    and set system for MINI DUMP.
    Do not please check to Overwrite any existing file.
    Otherwise we will only get ONE dump on the next log collector .

    5. Windows updates records seem less than they should be
    Have you configured them for other than automatic.

    6. I do not think I have asked before - if I have I apologise.
    Have you set an Overclock as processor max percentage is shown as
    131% and on another entry
    Processor 23 in group 0 exposes the following power management capabilities:

    Idle state type: ACPI Idle (C) States (2 state(s))

    Performance state type: ACPI Collaborative Processor Performance Control
    Nominal Frequency (MHz): 3701
    Maximum performance percentage: 150
    Minimum performance percentage: 46
    Minimum throttle percentage: 15

    The reason that extract shows processor 23 for instance is becuase your CPU has 12 cores with two threads on each core therefore 24 threads which the log sees as 24 processors for recording purposes.

    7. What if anything is conected USB please apart from Mouse and keyboard

    8.. So please check settings for paging file and dumps as above
    answer please query re malwarebytes
    Overclock
    windows updates.
    usb connections
    ===================================
    1. When BSOD occurs, system sits at 0% and does not generate a file.

    2. Malwarebytes was installed to scan the system, but has been uninstalled.

    3. I set both of my drives to system managed and restarted my computer.

    4. Minidump files have been configured before the BSOD. No minidump file gets generated no matter how long I sit on the BSOD.

    5. I have not changed the settings on Windows updates. I check for updates every once in awhile to see if there are any that need to get installed.

    6. Everything in BIOS is set to the "Optimized Defaults" as GIGABYTE calls it. I have not overclocked the GPU, RAM, or CPU.

    7. Connected to USB is mouse and keyboard, stream deck, and dongle for wireless Logitech headset.
      My Computer


  5. Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #15

    That MAY be what is responsible
    Event[2642]:
    Log Name: Application
    Source: Microsoft-Windows-RestartManager
    Date: 2021-11-28T18:05:40.9720000Z
    Event ID: 10010
    Task: N/A
    Level: Warning
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: JVang
    Description:
    Application 'C:\Users\joshv\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.audiometer.sdPlugin\com.barr aider.audiometer.exe' (pid 11584) cannot be restarted - Application SID does not match Conductor SID..

    Try running without it
      My Computer


  6. Posts : 22
    Windows 10
    Thread Starter
       #16

    Have unplugged the stream deck and will use the computer as normal and report back if another BSOD occurs.
      My Computer


  7. Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #17

    Cheers
    It may be that this is the cause as I have found other entries that appear to disclose a problem with
    a device connected usb
      My Computer


  8. Posts : 22
    Windows 10
    Thread Starter
       #18

    Had back to back BSOD tonight, same error (WHEA_UNCORRECTABLE_ERROR) and no dump files are being created (minidump is set up to generate a file).

    The computer froze on me, but did not BSOD. I waited awhile to see if it would respond to any input, but would not, so I restarted it. BSOD's occurred after restarting and using the computer.

    Waited roughly 10 mins on the BSOD and it stayed at 0% the entire time. Log file and image of BSOD attached.
      My Computer


  9. Posts : 1,612
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #19

    I know you say you have run Memtest please confirm you have run tis memtest as recommended on the tutorial
    MemTest86+ - Test RAM

    If not please run it again.

    ================

    Also please run the sfc /scannow
    as here
    Run SFC Command in Windows 10

    following option 3 point 4 as in yellow background area.
    Do NOT proceed to system restore point.

    I do not need the logs at this stage simply post the result please.

    ================
      My Computer


  10. Posts : 22
    Windows 10
    Thread Starter
       #20

    Planning to re-run MemTest86+ all night.

    Quickly ran, sfc /scannow.
    Results: "Windows Resource Protection did not find any integrity violations."
      My Computer


 

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