Need help figuring out a random crash (possibly not BSOD)

jemhuntr · 01 Sep 2021

Hello! First time posting here.

I think I need some help figuring out an issue with a newly built PC. I'm getting random crashes that doesn't take me to a BSOD. A PSU sound just clicks, all CPU LEDs blink, fans go off and on, and it just reboots itself as if nothing happened after a few moments.

All I know is that I consistently get a Kernel-Power event error whenever this happens. It can't be an issue with the power source from the wall, I've already bought a PSU to normalize the power but I'm still getting these crashes.

I have also tried several BIOS versions. 2 of the most recent updates from Gigabyte (F12 and F12g) don't make any difference with the crashes.

Here's my V2 log collector output: CORSAIR-5000D-(2021-09-02_12-38-49).zip - Google Drive

Any help would be greatly appreciated. I'm at my wits end and I have no idea how else to figure this out anymore. Thank you very much!

MrPepka · 02 Sep 2021

Update NVIDIA Graphics driver - NVIDIA DRIVERS Sterownik GeForce Game Ready WHQL
Test GPU with FurMark - FurMark - GPU Stress Test
Check if there are similar cases on the other graphics card

jemhuntr · 02 Sep 2021

Hello, thank you so much, I appreciate the help.

I'm running the latest NVIDIA drivers now (471.96).
And here's my Furmark results (Preset 1080): FurMark Scores

I have also already installed AMD chipset and LAN drivers (some issues I've found from the generated logs while browsing them).

No crashes again yet in the last hour or so, will update the post once I get another one with this configuration.

- - - Updated - - -

And just to give an idea of how often this happens, Reliability Monitor shows how often this usually comes up (multiple times a day): https://i.imgur.com/ipyf15Z.png

- - - Updated - - -

Crashed again after just ~3 hours

I ran the log collector right after it rebooted. Here's the output: CORSAIR-5000D-(2021-09-02_22-56-12).zip - Google Drive

jemhuntr · 06 Sep 2021

PS: Problem is solved. I rewired everything from scratch; took my entire PC down to mobo and rebuilt it again.

Turns out it was just a loose wire somewhere in there causing the crashes.