New
#1
Random Restarts
Win10 Restarts Randomly
It happens randomly several times a month, on previous windows 7 ones a month. It happens when I am browsing or at an idle – black screen and restart. No dump files. It happens at the welcome screen also before windows to load all drivers.
Performed
sfc /scannow
dism /online /cleanup-image /scanhealth
chkdsk /scan
no errors found
No virus
Unchecked the PC to restart in order to generate a crash report but not working. Keeps restarting without reports.
Reinstalled the video driver with a special tool (AMD cleanup utility) and installed it using another tool (auto-detect utility) - no change.
Hardware:
Motherboard A88X-G45 - 2015
CPU: AMD A10-5800K - 2015
Video AMD Radeon HD 5770 - 2015
Monitor Acer -2015
HDD: Seagate Barracuda 2TB - 2020
PSU: Thermaltake 700W -2020
Tested RAM – no issue.
Run OCCT load test – no issue.
Removed video card AMD Radeon HD 5770, and now using the embedded HD 7660D in CPU.
Replaced the PSU whit new.
HDD was replaced.
The only information I have is from Event Monitor:
Event IDs: Error 6008 (none), Critical 41 (63), Warning 10016.