Windows 10 64x recurring "Faulty hardware corrupted page" BSOD

Hello and first of all thank you for the help you provide through these forums.

I am having a recurring BSOD with my laptop since a few months (more or less since I bought it).
I finally decided to look into it as I have the feeling I am getting more and more lately.

I never get the BSOD while gaming or such, but often get some while browsing internet, or if I let the PC on at night, I wake up to find a BSOD in the morning.

You will find the log collector result here : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

and if it is any help, a snapshot of my system here http://speccy.piriform.com/results/C...JFTlaupIb0h5Ik

Please let me know if i can provide with anything else that might help.
Thanks in advance !

The first link does not direct to the file created from the log collector. Please attach the correct file

Indeed Sorry: here is the correct link to log collector created files
Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Thanks for your quick reply

Update BIOS - ASUS TUF Gaming FX504 Driver & Tools | Laptops | ASUS Global
Check in Windows Update if there any updates of system

The logs were in a foreign language and could not be scanned.

Please change the default language to English:

https://www.tenforums.com/tutorials/...dows-10-a.html
Change Display Language in Windows 10


1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}

12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

13) Make sure that there is no over clocking while troubleshooting

14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

15) Run Memtest86 version 8.3 (or newer version if available) for four passes.
Repeat the test so that eight passes are performed.

MemTest86 - Official Site of the x86 Memory Testing Tool

Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)

Memtest86 has a feature to produce a text report.
Please post this in addition to the images.



Take Screenshot in Windows 10
https://support.microsoft.com/en-gb/...re-screenshots
How to Upload and Post Screenshots and Files at Ten Forums

Thank you for your assistance.
First of all, please find here the log in English : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

Then, all you have asked for:

Steps 1 to 12 results :
Microsoft Windows [Version 10.0.18363.778] (c) 2019 Microsoft Corporation. All rights reserved. C:\WINDOWS\system32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth Deployment Image Servicing and Management tool Version: 10.0.18362.1 Image Version: 10.0.18363.778 [==========================100.0%==========================] No component store corruption detected. The operation completed successfully. C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth Deployment Image Servicing and Management tool Version: 10.0.18362.1 Image Version: 10.0.18363.778 [==========================100.0%==========================] The restore operation completed successfully. The operation completed successfully. C:\WINDOWS\system32>sfc /scannow Beginning system scan. This process will take some time. Beginning verification phase of system scan. Verification 100% complete. Windows Resource Protection did not find any integrity violations. C:\WINDOWS\system32>chkdsk /scan The type of the file system is NTFS. Volume label is OS. Stage 1: Examining basic file system structure ... 900608 file records processed. File verification completed. 15843 large file records processed. 0 bad file records processed. Stage 2: Examining file name linkage ... 6904 reparse records processed. 1117840 index entries processed. Index verification completed. Found corrupt basic file structure for "\Program Files\McAfee\WebAdvisor\jslang\WA96B1~1.JS <0x4,0x7fe8a>" ... queued for offline repair. 2 unindexed files scanned. Found corrupt basic file structure for "\Program Files\McAfee\WebAdvisor\jslang\WA8A2B~1.JS <0x4,0x7fe8b>" ... queued for offline repair. Found 2 files (\Program Files\McAfee\WebAdvisor\jslang\wa-res-shared-sv-SE.js <0x4,0x7fe8a>, ...) with bad links ... queued for offline repair. 0 unindexed files recovered to lost and found. 6904 reparse records processed. Stage 3: Examining security descriptors ... Security descriptor verification completed. 108617 data files processed. CHKDSK is verifying Usn Journal... Usn Journal verification completed. Windows has found problems that must be fixed offline. Please run "chkdsk /spotfix" to fix the issues. 248955207 KB total disk space. 191869672 KB in 498882 files. 299528 KB in 108618 indexes. 0 KB in bad sectors. 984159 KB in use by the system. 65536 KB occupied by the log file. 55801848 KB available on disk. 4096 bytes in each allocation unit. 62238801 total allocation units on disk. 13950462 allocation units available on disk. C:\WINDOWS\system32>wmic recoveros set autoreboot = false Updating property(s) of '\\LAPTOP-NEVM9HSS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"' Property(s) update successful. C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7 Updating property(s) of '\\LAPTOP-NEVM9HSS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"' Property(s) update successful. C:\WINDOWS\system32>wmic recoveros get autoreboot AutoReboot FALSE C:\WINDOWS\system32>wmic recoveros get DebugInfoType DebugInfoType 7 C:\WINDOWS\system32>bcdedit /enum {badmemory} RAM Defects ----------- identifier {badmemory} C:\WINDOWS\system32>


Step 14
a/ Attachment 278222


b/ Attachment 278223

Step 15

memtest report : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

let me know if you need anything else.
Best,

1) Chkdsk reported drive file system corruption.

Code:

Found corrupt basic file structure for "\Program Files\McAfee\WebAdvisor\jslang\WA96B1~1.JS <0x4,0x7fe8a>" ... queued for offline repair. 2 unindexed files scanned. Found corrupt basic file structure for "\Program Files\McAfee\WebAdvisor\jslang\WA8A2B~1.JS <0x4,0x7fe8b>" ... queued for offline repair. Found 2 files (\Program Files\McAfee\WebAdvisor\jslang\wa-res-shared-sv-SE.js <0x4,0x7fe8a>, ...) with bad links ... queued for offline repair.

Code:

Windows has found problems that must be fixed offline.

2) When available please post each Memtest86 images and summary text report (both tests of 4 passes each).

3) The link did not have a processed V2 > please check the link before posting > post new link

4) Uninstall McAfee using the applicable uninstall tool:
https://service.mcafee.com/webcenter...%3D6r2kb02dt_9

5) Make sure Windows defender is on.

6) Mcafee can be reinstalled after the troubleshooting has completed or you can continue using Microsoft defender.

7) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y
reboot


8) Use the information in this link to find the chkdsk report in the event viewer.
Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10

2-3/ Here is the memtest log covering the 2times 4 passes : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online. .
You mentionned images, what images do you need, where can I find them?

4-5-6/ I did the Mcafee uninstall procedure. I am not using it at all anyways.

7-8:
edit:
I did the Chkdsk but I see the report I get is in French whereas my system language is in English, do I have to change language somewhere else?

1) Please modify the default language to English:
https://www.tenforums.com/tutorials/...dows-10-a.html
Change Display Language in Windows 10

2) Run each V2 and DM log collectors > upload results directly into this thread
BSOD - Posting Instructions

3) For RAM testing see post #5 step #15:
Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)