BSOD UNEXPECTED_KERNEL_MODE_TRAP (7f) -- Please help debug files incl.

Page 1 of 2 12 LastLast

  1. Posts : 6
    Win 10 Pro
       #1

    BSOD UNEXPECTED_KERNEL_MODE_TRAP (7f) -- Please help debug files incl.


    I have been getting a BSOD crash with the error
    BSOD UNEXPECTED_KERNEL_MODE_TRAP

    After this i updated to Version 1903 of windows and ran various antivirus programs and updated all my drivers.

    Attached is the text from windbg(64)

    Im not sure the meaning of the error codes and would like some assistance in analysing the output to find the issue.

    Your help is greatly appreciated,

    regards,

    Rob
    Last edited by R0bert0r; 03 Nov 2019 at 14:19.
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 6
    Win 10 Pro
    Thread Starter
       #3

    Uploaded the log files requested


    Hi I have uploaded the requested log files
      My Computer


  4. Posts : 1,538
    Windows 8.1 Enterprise x64
       #4

    Test drivers with Driver Verifier (Enable and Disable Driver Verifier in Windows 10)
      My Computer


  5. Posts : 6
    Win 10 Pro
    Thread Starter
       #5

    Driver verifier detected violation - system reboots


    So i followed the instructions on the driver verifier and got the following error on reboot:

    DRIVER_VERIFIER_DETECTED_VIOLATION

    system keeps rebooting....

    so i booted into safe mode and then disabled driver verifier with: verifier /reset from cmd..

    any further options i can try or would this have allowed verifier to create the logs i need to troubleshoot further ?
      My Computer


  6. Posts : 1,538
    Windows 8.1 Enterprise x64
       #6

    Send new crash dumps
      My Computer


  7. Posts : 6
    Win 10 Pro
    Thread Starter
       #7

    Hi I have uploaded the new dumps

    thank you for your help
      My Computer


  8. Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    Windows driver verifier testing produced BSOD and dump file debugging displayed problems with AMD GPU drivers.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) Turn off Windows fast startup:

    Turn On or Off Fast Startup in Windows 10

    13) Uninstall everything AMD using Display driver uninstaller and install new drivers from the AMD website.

    14) If you use the AMD web site be sure the "clean install" box is checked and only install the graphics driver.

    Official Display Driver Uninstaller DDU Download

    Display Driver Uninstaller Download version 18.0.1.9 (or newer version if available)

    Display Driver Uninstaller: How to use - Windows 7 Help Forums

    http://support.amd.com/en-us

    15) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    16) Uninstall Driver Booster

    17) Also run: COMPLETELY remove IOBit - IObit.Com Forums

    18) Please do not use any software to install drivers or use software to modify drivers.
    All drivers should be installed from the computer or motherboard manufacturer's websites.
    If any drivers are needed that are not displayed use component manufacturer websites: Intel, Nvidia, AMD, Killer Networks, Realtek, etc.


    Code:
    Name	Radeon RX Vega
    PNP Device ID	PCI\VEN_1002&DEV_687F&SUBSYS_0B361002&REV_C1\6&1ACA9C8E&0&00000019
    Adapter Type	AMD Radeon Graphics Processor (0x687F), Advanced Micro Devices, Inc. compatible
    Adapter Description	Radeon RX Vega
    Adapter RAM	(1,048,576) bytes
    Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\u0347941.inf_amd64_1f3b4b494dc60019\B347949\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0347941.inf_amd64_1f3b4b494dc60019\B347949\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0347941.inf_amd64_1f3b4b494dc60019\B347949\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0347941.inf_amd64_1f3b4b494dc60019\B347949\amdxc64.dll
    Driver Version	26.20.13031.5006
    INF File	oem5.inf (ati2mtag_R7500 section)
    Color Planes	Not Available
    Color Table Entries	4294967296
    Resolution	2560 x 1440 x 144 hertz
    Bits/Pixel	32
    Memory Address	0xE0000000-0xF01FFFFF
    Memory Address	0xF0000000-0xF01FFFFF
    I/O Port	0x0000F000-0x0000FFFF
    Memory Address	0xFCD00000-0xFCDFFFFF
    IRQ Channel	IRQ 4294967286
    I/O Port	0x000003B0-0x000003BB
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\U0347941.INF_AMD64_1F3B4B494DC60019\B347949\ATIKMPAG.SYS (26.20.13031.5006, 584.41 KB (598,440 bytes), 24/10/2019 08:43)

    Code:
    amdkmdag     amdkmdag               amdkmdag               Kernel        Manual     Running    OK         TRUE        FALSE        42,266,624        3,645,440   0          23/10/2019 15:47:20    C:\Windows\system32\DriverStore\FileRepository\u 8,192      
    amdkmdap     amdkmdap               amdkmdap               Kernel        Manual     Running    OK         TRUE        FALSE        12,288            446,464     0          23/10/2019 15:35:27    C:\Windows\system32\DriverStore\FileRepository\u 4,096


    Code:
    atikmdag.sys Wed Oct 23 12:47:20 2019 (5DB0AE48)
    atikmpag.sys Wed Oct 23 12:35:27 2019 (5DB0AB7F)
      My Computer


  9. Posts : 1,538
    Windows 8.1 Enterprise x64
       #9

    Code:
    Loading Dump File [C:\110319-25531-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*
    Symbol search path is: SRV*
    Executable search path is: 
    Windows 10 Kernel Version 18362 MP (12 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff805`224bb000 PsLoadedModuleList = 0xfffff805`229030b0
    Debug session time: Sun Nov  3 21:23:01.257 2019 (UTC + 1:00)
    System Uptime: 0 days 0:00:33.062
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ..............................................
    Loading User Symbols
    Loading unloaded module list
    ......
    For analysis of this file, run !analyze -v
    6: kd> !analyze
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck C4, {2001f, fffff805235d6328, 0, 0}
    
    Probably caused by : clipsp.sys ( clipsp!ClipSpUninitialize+3839f )
    
    Followup:     MachineOwner
    ---------
    
    6: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught.  This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 000000000002001f, ID of the 'IrqlZwPassive' rule that was violated.
    Arg2: fffff805235d6328, A pointer to the string describing the violated rule condition.
    Arg3: 0000000000000000, Reserved (unused). 
    Arg4: 0000000000000000, Reserved (unused). 
    
    Debugging Details:
    ------------------
    
    
    KEY_VALUES_STRING: 1
    
    
    PROCESSES_ANALYSIS: 1
    
    SERVICE_ANALYSIS: 1
    
    STACKHASH_ANALYSIS: 1
    
    TIMELINE_ANALYSIS: 1
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202
    
    SYSTEM_MANUFACTURER:  Gigabyte Technology Co., Ltd.
    
    SYSTEM_PRODUCT_NAME:  AX370-Gaming 5
    
    SYSTEM_SKU:  Default string
    
    SYSTEM_VERSION:  Default string
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  F42e
    
    BIOS_DATE:  10/18/2019
    
    BASEBOARD_MANUFACTURER:  Gigabyte Technology Co., Ltd.
    
    BASEBOARD_PRODUCT:  AX370-Gaming 5
    
    BASEBOARD_VERSION:  Default string
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 2001f
    
    BUGCHECK_P2: fffff805235d6328
    
    BUGCHECK_P3: 0
    
    BUGCHECK_P4: 0
    
    DV_VIOLATED_CONDITION:  ZwQueryValueKey should only be called at IRQL = PASSIVE_LEVEL.
    
    DV_MSDN_LINK: https://go.microsoft.com/fwlink/?LinkId=216048
    
    DV_RULE_INFO: 0x2001F
    
    BUGCHECK_STR:  0xc4_IrqlZwPassive_XDV
    
    CPU_COUNT: c
    
    CPU_MHZ: c7a
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 17
    
    CPU_MODEL: 1
    
    CPU_STEPPING: 1
    
    BLACKBOXBSD: 1 (!blackboxbsd)
    
    
    BLACKBOXNTFS: 1 (!blackboxntfs)
    
    
    BLACKBOXWINLOGON: 1
    
    CUSTOMER_CRASH_COUNT:  2
    
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
    
    PROCESS_NAME:  sppsvc.exe
    
    CURRENT_IRQL:  1
    
    ANALYSIS_SESSION_HOST:  MICHAL
    
    ANALYSIS_SESSION_TIME:  11-04-2019 13:24:43.0696
    
    ANALYSIS_VERSION: 10.0.18362.1 amd64fre
    
    LAST_CONTROL_TRANSFER:  from fffff805235c538b to fffff8052267c410
    
    STACK_TEXT:  
    ffffbc8b`43d131a8 fffff805`235c538b : 00000000`000000c4 00000000`0002001f fffff805`235d6328 00000000`00000000 : nt!KeBugCheckEx
    ffffbc8b`43d131b0 fffff805`235c3a89 : 00000000`0002001f 00000000`0002001f ffffbc8b`43d13448 ffff988f`cdc43d90 : VerifierExt!XdvInitiateBugcheck+0x3f
    ffffbc8b`43d131f0 fffff805`235a1d53 : fffff805`232bb25f ffffbc8b`43d13448 00000000`00000000 ffffbc8b`43d13448 : VerifierExt!XdvUnifiedBugCheck+0x239
    ffffbc8b`43d13260 fffff805`235a1dab : 00000000`00000023 ffffbc8b`43d13440 00000000`50494c43 00000000`00000020 : VerifierExt!SLIC_ZwQueryValueKey_entry_IrqlZwPassive+0x33
    ffffbc8b`43d132a0 fffff805`22e450b3 : fffff805`232bb25f ffffbc8b`43d13448 00000000`00000000 fffff805`22e2e715 : VerifierExt!ZwQueryValueKey_wrapper+0x4b
    ffffbc8b`43d13340 fffff805`232bb25f : ffff800d`f8c6cf70 ffffbc8b`43d133f0 00000000`00000000 00000000`00000020 : nt!VfZwQueryValueKey+0x83
    ffffbc8b`43d133a0 fffff805`232c2144 : ffff800d`f8c6cf70 00000000`00000000 00000000`00000000 ffff800d`f8c6cf70 : clipsp!ClipSpUninitialize+0x3839f
    ffffbc8b`43d13420 fffff805`2327f419 : 00000000`00000023 ffffffff`800001d4 ffffbc8b`43d13590 fffff805`232bd372 : clipsp!ClipSpUninitialize+0x3f284
    ffffbc8b`43d13470 fffff805`2327f3c0 : ffffbc8b`43d13590 ffffffff`800001d4 ffff800d`f8cc6fd0 ffffbc8b`43d13590 : clipsp+0xaf419
    ffffbc8b`43d134c0 fffff805`2327eca1 : 00000000`00000000 ffffbc8b`43d135f9 ffff800d`f8cbafa0 00000000`00000000 : clipsp+0xaf3c0
    ffffbc8b`43d13510 fffff805`2327e9bb : fffff805`232731d0 00000000`c0000272 fffff805`23273e80 00000000`00000000 : clipsp+0xaeca1
    ffffbc8b`43d13640 fffff805`2327e896 : 00000000`c0000272 00000000`00000072 ffffbc8b`43d13771 00000000`00000072 : clipsp+0xae9bb
    ffffbc8b`43d136b0 fffff805`2327e5bd : 00000000`00000000 ffffbc8b`43d13e20 ffffbc8b`43d13848 00000000`00000001 : clipsp+0xae896
    ffffbc8b`43d137c0 fffff805`22c961dc : 00000000`00000004 ffffbc8b`43d13c50 00000000`00000072 ffff988f`00000000 : clipsp+0xae5bd
    ffffbc8b`43d13840 fffff805`22b4fa98 : ffffbc8b`43d13d88 00000000`00000f33 00000000`00000f33 00000000`00501802 : nt!ExQueryLicenseValueInternal+0x14672c
    ffffbc8b`43d13ac0 fffff805`2268e251 : 00000000`00000000 ffffbc8b`43d13e28 ffffbc8b`43d13e58 00000000`00000004 : nt!NtQueryLicenseValue+0x2b8
    ffffbc8b`43d13b60 fffff805`22680250 : fffff805`22e44d50 fffff801`20996450 ffffbc8b`43d13df0 ffffbc8b`43d13e28 : nt!KiSystemServiceExitPico+0x2bc
    ffffbc8b`43d13d68 fffff805`22e44d50 : fffff801`20996450 ffffbc8b`43d13df0 ffffbc8b`43d13e28 ffffbc8b`00000000 : nt!KiServiceLinkage
    ffffbc8b`43d13d70 fffff801`20996450 : ffffbc8b`43d13e58 ffff988f`cdcddbe8 00000000`00000000 fffff801`209963f4 : nt!VfZwQueryLicenseValue+0x80
    ffffbc8b`43d13dc0 fffff801`20992054 : 00000000`00000010 00000000`00050217 ffffbc8b`00000000 00000000`00000000 : csc!CscLicensingQueryDWord+0x5c
    ffffbc8b`43d13e10 fffff805`225aaacd : 00000000`00000000 ffffffff`ffffffff ffff988f`ef004640 fffff805`00000000 : csc!CscLicensingPolicyChangeCallback+0x44
    ffffbc8b`43d13e40 fffff805`225aa9fc : ffffffff`ffffffff 00000000`00000001 00000000`00000000 00000000`ffffffff : nt!ExNotifyWithProcessing+0xc5
    ffffbc8b`43d13e90 fffff805`22b518d6 : 00000000`00000000 ffffbc8b`43d14108 00000000`00000004 00000000`ffffffff : nt!ExNotifyCallback+0xc
    ffffbc8b`43d13ec0 fffff805`22b50d3c : ffff800d`00000001 ffffffff`00000000 ffffffff`80001e34 ffff988f`ef004640 : nt!MmMapViewInSystemSpace+0x56
    ffffbc8b`43d13ef0 fffff805`22b49b18 : 00000000`00000000 fffff805`22659700 00000000`00000000 00000000`00050216 : nt!ExUpdateLicenseDataInternal+0x9ac
    ffffbc8b`43d14350 fffff805`22b4c9bf : ffffbc8b`43d14490 00000000`00000000 00000000`c0000095 ffff800d`f1781a10 : nt!SPCallServerHandleUpdatePolicies+0x160
    ffffbc8b`43d14390 fffff805`22b4afe5 : 00000000`00000080 ffffbc8b`43d147e0 00000000`0000e834 0000028a`481f6e70 : nt!SPCall2ServerInternal+0x19cb
    ffffbc8b`43d146c0 fffff805`22524e28 : ffffbc8b`43d14b80 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SPCallServerHandleIsAppLicensed+0x6c9
    ffffbc8b`43d14700 fffff805`22524d9d : fffff805`22b4afc0 ffffbc8b`43d147e0 ffffbc8b`43d148c0 ffffbc8b`43d14880 : nt!KeExpandKernelStackAndCalloutInternal+0x78
    ffffbc8b`43d14770 fffff805`22b7fccc : 00000000`20534c53 fffff805`2282a06d ffff800d`f6391000 ffffbc8b`43d14b80 : nt!KeExpandKernelStackAndCalloutEx+0x1d
    ffffbc8b`43d147b0 fffff805`22b7fbd7 : 00000000`00000000 ffffbc8b`43d14b80 00000000`00000000 00000000`00000000 : nt!ExHandleSPCall2+0x27c
    ffffbc8b`43d14810 fffff805`22a9c9ea : ffff988f`00000000 000000ab`658fee80 00000000`00000000 000000ab`658fee80 : nt!ExHandleSPCall2+0x187
    ffffbc8b`43d148b0 fffff805`22a9c50b : 00000000`0000000a 00000000`00000e84 00000000`00000086 000000ab`658fee80 : nt!ExpQuerySystemInformation+0x3ba
    ffffbc8b`43d14ac0 fffff805`2268e251 : 0000028a`481f0000 ffffbc8b`43d14b80 00000000`0000e834 ffffffff`94b62e00 : nt!NtQuerySystemInformation+0x2b
    ffffbc8b`43d14b00 00007ff9`ec29c784 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x2bc
    000000ab`658feb38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`ec29c784
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  75817eda93e1f2e9f485424f7d19512578810092
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  3a9ac36c90f89d5dd9167582d6660162ae55d1ce
    
    THREAD_SHA1_HASH_MOD:  cc42a2d8a10a7df66656483a739ad17de19fe4cf
    
    FOLLOWUP_IP: 
    clipsp!ClipSpUninitialize+3839f
    fffff805`232bb25f 8bd8            mov     ebx,eax
    
    FAULT_INSTR_CODE:  343dd88b
    
    SYMBOL_STACK_INDEX:  6
    
    SYMBOL_NAME:  clipsp!ClipSpUninitialize+3839f
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: clipsp
    
    IMAGE_NAME:  clipsp.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5d8991ba
    
    IMAGE_VERSION:  10.0.18362.387
    
    STACK_COMMAND:  .thread ; .cxr ; kb
    
    BUCKET_ID_FUNC_OFFSET:  3839f
    
    FAILURE_BUCKET_ID:  0xc4_IrqlZwPassive_XDV_VRF_clipsp!ClipSpUninitialize
    
    BUCKET_ID:  0xc4_IrqlZwPassive_XDV_VRF_clipsp!ClipSpUninitialize
    
    PRIMARY_PROBLEM_CLASS:  0xc4_IrqlZwPassive_XDV_VRF_clipsp!ClipSpUninitialize
    
    TARGET_TIME:  2019-11-03T20:23:01.000Z
    
    OSBUILD:  18362
    
    OSSERVICEPACK:  449
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2011-01-12 14:55:39
    
    BUILDDATESTAMP_STR:  190318-1202
    
    BUILDLAB_STR:  19h1_release
    
    BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202
    
    ANALYSIS_SESSION_ELAPSED_TIME:  516c
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0xc4_irqlzwpassive_xdv_vrf_clipsp!clipspuninitialize
    
    FAILURE_ID_HASH:  {8a5a22af-0165-7e1f-133e-fec9c5092f4c}
    
    Followup:     MachineOwner
    ---------
    
    6: kd> .load pde
    =========================================================================================
     PDE v11.3 - Copyright 2017 Andrew Richards
    =========================================================================================
    6: kd> !dpx
    Start memory scan  : 0xffffbc8b43d131a8 ($csp)
    End memory scan    : 0xffffbc8b43d15000 (Kernel Stack Base)
    
                   rsp : 0xffffbc8b43d131a8 : 0xfffff805235c538b : VerifierExt!XdvInitiateBugcheck+0x3f
                   rdi : 0xfffff805235d6328 :  !da ""ZwQueryValueKey should only be called at IRQL = PASSIVE_LEVEL.""
                    r8 : 0xfffff805235d6328 :  !da ""ZwQueryValueKey should only be called at IRQL = PASSIVE_LEVEL.""
    0xffffbc8b43d131a8 : 0xfffff805235c538b : VerifierExt!XdvInitiateBugcheck+0x3f
    0xffffbc8b43d131c0 : 0xfffff805235d6328 :  !da ""ZwQueryValueKey should only be called at IRQL = PASSIVE_LEVEL.""
    0xffffbc8b43d131e0 : 0xfffff805235d6328 :  !da ""ZwQueryValueKey should only be called at IRQL = PASSIVE_LEVEL.""
    0xffffbc8b43d131e8 : 0xfffff805235c3a89 : VerifierExt!XdvUnifiedBugCheck+0x239
    0xffffbc8b43d13218 : 0xfffff80522e2eb01 : nt!ViGrowPoolAllocation+0x5d
    0xffffbc8b43d13228 : 0xfffff80522e39321 : nt!VfAllocPoolNotification+0x31
    0xffffbc8b43d13258 : 0xfffff805235a1d53 : VerifierExt!SLIC_ZwQueryValueKey_entry_IrqlZwPassive+0x33
    0xffffbc8b43d13288 : 0xfffff805235d6328 :  !da ""ZwQueryValueKey should only be called at IRQL = PASSIVE_LEVEL.""
    0xffffbc8b43d13298 : 0xfffff805235a1dab : VerifierExt!ZwQueryValueKey_wrapper+0x4b
    0xffffbc8b43d132a8 : 0xffffbc8b43d13440 : 0xffff800df8c6cf70 :  !du "92527009FFD9103BC95ED76F1D263EB76030E2E1C07BA1B520971CD841282E5C"
    0xffffbc8b43d132c8 : 0xfffff805235b8b37 : VerifierExt!ExAllocatePoolWithTag_internal_wrapper+0x1b7
    0xffffbc8b43d13338 : 0xfffff80522e450b3 : nt!VfZwQueryValueKey+0x83
    0xffffbc8b43d13358 : 0xfffff80522e2e715 : nt!VerifierExAllocatePoolWithTag+0xb5
    0xffffbc8b43d133a0 : 0xffff800df8c6cf70 :  !du "92527009FFD9103BC95ED76F1D263EB76030E2E1C07BA1B520971CD841282E5C"
    0xffffbc8b43d13420 : 0xffff800df8c6cf70 :  !du "92527009FFD9103BC95ED76F1D263EB76030E2E1C07BA1B520971CD841282E5C"
    0xffffbc8b43d13438 : 0xffff800df8c6cf70 :  !du "92527009FFD9103BC95ED76F1D263EB76030E2E1C07BA1B520971CD841282E5C"
    0xffffbc8b43d13440 : 0xffff800df8c6cf70 :  !du "92527009FFD9103BC95ED76F1D263EB76030E2E1C07BA1B520971CD841282E5C"
    0xffffbc8b43d13450 : 0xffff800df8c6cf70 :  !du "92527009FFD9103BC95ED76F1D263EB76030E2E1C07BA1B520971CD841282E5C"
    0xffffbc8b43d13520 : 0xffff800df8cbafa0 :  !du "microsoft.windows.pro.addon_8wekyb3d8bbwe"
    0xffffbc8b43d13580 : 0xffff800df8cbafa0 :  !du "microsoft.windows.pro.addon_8wekyb3d8bbwe"
    0xffffbc8b43d13620 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d13680 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d136a0 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d136d8 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d13718 : 0xffff800df23285c0 :  !du "Microsoft.Windows.Pro.Addon_8wekyb3d8bbwe"
    0xffffbc8b43d13778 : 0xffff800df23285c0 :  !du "Microsoft.Windows.Pro.Addon_8wekyb3d8bbwe"
    0xffffbc8b43d13788 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d137e8 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d13830 : 0xfffff80522e03270 : nt!EtwpEventTracingCounterSetCallback+0x220
    0xffffbc8b43d13860 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d138b8 : 0xffff800df63b19e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d13908 : 0xffff800df23285c0 :  !du "Microsoft.Windows.Pro.Addon_8wekyb3d8bbwe"
    0xffffbc8b43d13958 : 0xfffff80522692b30 :  !du "Security-SPP-GenuineLocalStatus"
    0xffffbc8b43d13960 : 0xfffff80522692af0 :  !du "Security-SPP-Action-StateData"
    0xffffbc8b43d13968 : 0xfffff80522692bc0 :  !du "Security-SPP-LastWindowsActivationHResult"
    0xffffbc8b43d13970 : 0xfffff80522692b70 :  !du "Security-SPP-LastWindowsActivationTime"
    0xffffbc8b43d13978 : 0xfffff80522692c50 :  !du "Kernel-ExpirationDate"
    0xffffbc8b43d13980 : 0xfffff80522692c20 :  !du "SMR-HostManaged-Enabled"
    0xffffbc8b43d13988 : 0xfffff80522692c80 :  !du "TerminalServices-RemoteConnectionManager-AllowAppServerMode"
    0xffffbc8b43d139a8 : 0xfffff805225263a1 : nt!EtwpLogKernelEvent+0x361
    0xffffbc8b43d139f0 : 0xffff988fd0df74d8 : 0xfffff80522b4f7e0 : nt!NtQueryLicenseValue
    0xffffbc8b43d13a30 : 0xfffff80522e6bf80 : nt!NlsOemLeadByteInfoTable+0x200
    0xffffbc8b43d13a58 : 0xfffff80522556aee : nt!EtwTraceSiloKernelEvent+0x96
    0xffffbc8b43d13a90 : 0xfffff80522e6bf80 : nt!NlsOemLeadByteInfoTable+0x200
    0xffffbc8b43d13ab8 : 0xfffff80522b4fa98 : nt!NtQueryLicenseValue+0x2b8
    0xffffbc8b43d13b18 : 0xfffff80120992010 : csc!CscLicensingPolicyChangeCallback
    0xffffbc8b43d13b30 : 0xfffff80522e6bf80 : nt!NlsOemLeadByteInfoTable+0x200
    0xffffbc8b43d13b58 : 0xfffff8052268e251 : nt!KiSystemServiceExitPico+0x2bc
    0xffffbc8b43d13b88 : 0xfffff805225263a1 : nt!EtwpLogKernelEvent+0x361
    0xffffbc8b43d13b90 : 0xfffff801209963f4 : csc!CscLicensingQueryDWord
    0xffffbc8b43d13bc8 : 0xfffff8052268db80 : nt!KiSystemServiceStart
    0xffffbc8b43d13c38 : 0xfffff80522e6bf80 : nt!NlsOemLeadByteInfoTable+0x200
    0xffffbc8b43d13c68 : 0xfffff8052268a64e : nt!KiPageFault+0x48e
    0xffffbc8b43d13ca8 : 0xfffff8012097e4e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d13cc8 : 0xfffff80522590aa0 : nt!KeAcquireGuardedMutex
    0xffffbc8b43d13cd0 : 0xffffbc8b43d13dd8 : 0xfffff801209963f4 : csc!CscLicensingQueryDWord
    0xffffbc8b43d13d10 : 0xfffff80120996450 : csc!CscLicensingQueryDWord+0x5c
    0xffffbc8b43d13d38 : 0xfffff80522680250 : nt!KiServiceLinkage
    0xffffbc8b43d13d50 : 0xffffbc8b43d13d68 : 0xfffff80522e44d50 : nt!VfZwQueryLicenseValue+0x80
    0xffffbc8b43d13d60 : 0xfffff8052267b380 : nt!ZwQueryLicenseValue
    0xffffbc8b43d13d68 : 0xfffff80522e44d50 : nt!VfZwQueryLicenseValue+0x80
    0xffffbc8b43d13d70 : 0xfffff80120996450 : csc!CscLicensingQueryDWord+0x5c
    0xffffbc8b43d13d98 : 0xfffff805235affce : VerifierExt!KeAcquireGuardedMutex_wrapper+0x12e
    0xffffbc8b43d13db8 : 0xfffff80120996450 : csc!CscLicensingQueryDWord+0x5c
    0xffffbc8b43d13dd8 : 0xfffff801209963f4 : csc!CscLicensingQueryDWord
    0xffffbc8b43d13df8 : 0xfffff8012097e4e0 :  !du "Microsoft-Windows-OfflineFiles-Core-BranchCachingEnabled"
    0xffffbc8b43d13e08 : 0xfffff80120992054 : csc!CscLicensingPolicyChangeCallback+0x44
    0xffffbc8b43d13e30 : 0xfffff80120992010 : csc!CscLicensingPolicyChangeCallback
    0xffffbc8b43d13e38 : 0xfffff805225aaacd : nt!ExNotifyWithProcessing+0xc5
    0xffffbc8b43d13e50 : 0xffff988fef004640 :  Trap @ ffffbc8b43d13e50
    0xffffbc8b43d13e88 : 0xfffff805225aa9fc : nt!ExNotifyCallback+0xc
    0xffffbc8b43d13eb8 : 0xfffff80522b518d6 : nt!MmMapViewInSystemSpace+0x56
    0xffffbc8b43d13ee8 : 0xfffff80522b50d3c : nt!ExUpdateLicenseDataInternal+0x9ac
    0xffffbc8b43d13fb8 : 0xfffff8052252ff0d : nt!MiUnlockWorkingSetShared+0x7d
    0xffffbc8b43d13fe8 : 0xfffff80522b50390 : nt!ExUpdateLicenseDataInternal
    0xffffbc8b43d14028 : 0xfffff80522b50390 : nt!ExUpdateLicenseDataInternal
    0xffffbc8b43d14068 : 0xfffff80522e07250 : nt!ExpProductInfoSuiteTypeMap+0x590
    0xffffbc8b43d141a8 : 0xfffff8052268a64e : nt!KiPageFault+0x48e
    0xffffbc8b43d14280 : 0xfffff80522b50390 : nt!ExUpdateLicenseDataInternal
    0xffffbc8b43d14348 : 0xfffff80522b49b18 : nt!SPCallServerHandleUpdatePolicies+0x160
    0xffffbc8b43d14358 : 0xfffff80522659700 : nt!memchr+0x20
    0xffffbc8b43d143c0 : 0xfffff80522e03910 : nt!IopFileMapping
    0xffffbc8b43d14408 : 0xfffff80522e6ac10 : nt!SepExports
    0xffffbc8b43d14498 : 0xfffff8052252fef6 : nt!MiUnlockWorkingSetShared+0x66
    0xffffbc8b43d14688 : 0xfffff80522b4afc0 : nt!SPCallServerHandleIsAppLicensed+0x6a4
    0xffffbc8b43d146b8 : 0xfffff80522b4afe5 : nt!SPCallServerHandleIsAppLicensed+0x6c9
    0xffffbc8b43d146f8 : 0xfffff80522524e28 : nt!KeExpandKernelStackAndCalloutInternal+0x78
    0xffffbc8b43d14768 : 0xfffff80522524d9d : nt!KeExpandKernelStackAndCalloutEx+0x1d
    0xffffbc8b43d14770 : 0xfffff80522b4afc0 : nt!SPCallServerHandleIsAppLicensed+0x6a4
    0xffffbc8b43d147a8 : 0xfffff80522b7fccc : nt!ExHandleSPCall2+0x27c
    0xffffbc8b43d147b8 : 0xfffff8052282a06d : nt!ExAllocatePoolWithTag+0x5d
    0xffffbc8b43d147d8 : 0xfffff8052268f495 : nt!memcpy+0x255
    0xffffbc8b43d14808 : 0xfffff80522b7fbd7 : nt!ExHandleSPCall2+0x187
    0xffffbc8b43d148a8 : 0xfffff80522a9c9ea : nt!ExpQuerySystemInformation+0x3ba
    0xffffbc8b43d14948 : 0xfffff805225263a1 : nt!EtwpLogKernelEvent+0x361
    0xffffbc8b43d14ab8 : 0xfffff80522a9c50b : nt!NtQuerySystemInformation+0x2b
    0xffffbc8b43d14af0 : 0xfffff80522a9c4e0 : nt!NtQuerySystemInformation
    0xffffbc8b43d14af8 : 0xfffff8052268e251 : nt!KiSystemServiceExitPico+0x2bc
    0xffffbc8b43d14b00 : 0x0000028a481f0000 :  Trap @ ffffbc8b43d14b00
    I asked you not to verify Microsoft drivers (you may not know that, but the clipsp.sys driver is a Windows system driver). You need to run Driver Verifier again, but without any Microsoft drivers (including clipsp.sys)
      My Computer


  10. Posts : 6
    Win 10 Pro
    Thread Starter
       #10

    Driver verifier


    Hi okay, i will re-run the driver verifier:

    just came off my 2 day shift so sorry if i cant reply automatically.

    Do you have any resources where i can learn to interpret the results of the dump and driver verifier as well ?

    - - - Updated - - -

    Also thank you @zbook for the steps i will execute as soon as i can and post an update.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:46.
Find Us




Windows 10 Forums