BSOD Randomly with no single trigger (Kernel Power ID 41)

crhuff · 24 Sep 2019

Hey All,

I have a 2017 Lenovo P51s that has worked well for the last 2 years for work (Solidworks, Excel, Eagle PCB, VS Code, VS Studio) and haven't had too many issues with it, however recently for the past week or so I've been getting a BSOD maybe 3-6 times a day. Initially it was when I would plug in power supply/mouse/HDMI monitor within about 5 seconds but now it happens randomly even if I've set it down to do something else I'll notice it BSOD. The Event Viewer has a lot of warnings regarding Kernel Processor Power, and critical errors below:

Attachment 248671

I've attached the .zip file using the log. (Note: I've enabled minidumps but the V2 Logger informs me there is no dump?)

EDIT: I've followed some additional advice of other forum posts regarding setting up Small Mini Dump (256kb) , monitoring fan speed and temp, and changing virtual memory settings from "Automatically manage paging file sizes for all drives".

MrPepka · 24 Sep 2019

Code:

Crash dump found at C:\WINDOWS\MEMORY.DMP
Creation date: 09/15/2019 14:53:02
Size on disk: 1326 MB

Could you send full memory dump with Google Drive (or Dropbox etc)?

crhuff · 24 Sep 2019

MEMORY.DMP - Google Drive

zbook · 24 Sep 2019

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) bcdedit /enum {badmemory}

10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

11) Make sure that there is no over clocking while troubleshooting

12) Run the Lenovo hardware diagnostics (custom > check all boxes) > post images of the results into the thread

13) Click on the Lenovo automatic driver update

MrPepka · 24 Sep 2019

Test your disk with SeaTools (SeaTools for DOS - Hard Drive Diagnostic) and HD Tune
Show S.M.A.R.T with CrystalDiskInfo