BSOD Randomly with no single trigger (Kernel Power ID 41)


  1. Posts : 2
    Win10
       #1

    BSOD Randomly with no single trigger (Kernel Power ID 41)


    Hey All,

    I have a 2017 Lenovo P51s that has worked well for the last 2 years for work (Solidworks, Excel, Eagle PCB, VS Code, VS Studio) and haven't had too many issues with it, however recently for the past week or so I've been getting a BSOD maybe 3-6 times a day. Initially it was when I would plug in power supply/mouse/HDMI monitor within about 5 seconds but now it happens randomly even if I've set it down to do something else I'll notice it BSOD. The Event Viewer has a lot of warnings regarding Kernel Processor Power, and critical errors below:

    Attachment 248671


    I've attached the .zip file using the log. (Note: I've enabled minidumps but the V2 Logger informs me there is no dump?)

    EDIT: I've followed some additional advice of other forum posts regarding setting up Small Mini Dump (256kb) , monitoring fan speed and temp, and changing virtual memory settings from "Automatically manage paging file sizes for all drives".
    Last edited by crhuff; 24 Sep 2019 at 10:55.
      My Computer


  2. Posts : 1,497
    Windows 8.1 Enterprise x64
       #2

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 09/15/2019 14:53:02
    Size on disk: 1326 MB
    Could you send full memory dump with Google Drive (or Dropbox etc)?
      My Computer


  3. Posts : 2
    Win10
    Thread Starter
       #3
      My Computer


  4. Posts : 39,997
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting

    12) Run the Lenovo hardware diagnostics (custom > check all boxes) > post images of the results into the thread

    13) Click on the Lenovo automatic driver update
      My Computer


  5. Posts : 1,497
    Windows 8.1 Enterprise x64
       #5

    Test your disk with SeaTools (SeaTools for DOS - Hard Drive Diagnostic) and HD Tune
    Show S.M.A.R.T with CrystalDiskInfo
      My Computer


 

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