BSOD right after Windows loading screen (PFN_LIST_CORRUPT)

Since 2PM today I have had to deal with my system having a random BSOD with the PFN_LIST_CORRUPT error code and every attempt at booting the system normally has resulted in the same error being presented right after the Windows 10 loading screen went away.

I have tried the following:

• chkdsk /f /r - no issues found, but: "Failed to transfer logged messages to the event log Status 50"
• sfc /scannow - no issues found
• mdsched.exe - no issues found
• booting in safe mode to update any driver that was out of date - I could do it, but the issue persists

At the end of the day I still have the same issue. I'm typing from that computer while booted in safe mode, which I suppose is somewhat of a silver lining, and I'd rather get useful advice from far more expert users in here than proceed with a more drastic approach.

Attached below you'll find logs retrieved by the beta log collector. I hope the information I've provided proves helpful and I'm ready to provide further data wherever possible, if necessary.

Hello Redzy,

Welcome to TenForums

All crash dump files point to a driver causing the issue with your system.

Code:

*** WARNING: Unable to verify timestamp for AVer330USB.sys

FAILURE_ID_HASH_STRING:  km:0x4e_9a_aver330usb!unknown_function


1: kd> kL
 # Child-SP          RetAddr           Call Site
00 fffff20e`3415ce98 fffff800`81a0f6f0 nt!KeBugCheckEx
01 fffff20e`3415cea0 fffff800`818ad9ae nt!MiInsertNonPagedPoolOnSlist+0xf57b0
02 fffff20e`3415cf80 fffff800`81aff65c nt!ExFreeLargePool+0x5ae
03 fffff20e`3415d030 fffff808`eac82290 nt!ExFreePoolWithTag+0x5fc
04 fffff20e`3415d110 ffffdb84`06a9fb90 AVer330USB+0x82290
05 fffff20e`3415d118 00000000`00000014 0xffffdb84`06a9fb90
06 fffff20e`3415d120 00000000`06dbd000 0x14
07 fffff20e`3415d128 ffffdb84`76726471 0x6dbd000
08 fffff20e`3415d130 fffff20e`3415d338 0xffffdb84`76726471
09 fffff20e`3415d138 fffff808`eac58bb0 0xfffff20e`3415d338
0a fffff20e`3415d140 ffffdb84`06dbd000 AVer330USB+0x58bb0
0b fffff20e`3415d148 fffff808`00040000 0xffffdb84`06dbd000
0c fffff20e`3415d150 ffffdb84`06dbd000 0xfffff808`00040000
0d fffff20e`3415d158 00000000`00008000 0xffffdb84`06dbd000
0e fffff20e`3415d160 ffffdb84`00000000 0x8000
0f fffff20e`3415d168 00000000`00000001 0xffffdb84`00000000
10 fffff20e`3415d170 ffff0a06`02000000 0x1
11 fffff20e`3415d178 ffffffff`00000000 0xffff0a06`02000000
12 fffff20e`3415d180 00000000`00000000 0xffffffff`00000000

Driver Description: Avermedia PC Tuner driver
Driver Update Site: http://www.avermedia.com/tv_more/dow...tv_express_009

Either update the driver or remove the device to see if it makes a difference.

The log files for the operating system displayed:

Code:

SL_LICENSING_STATUS_UNLICENSED

https://support.microsoft.com/en-us/...-10-activation
https://support.microsoft.com/en-us/...ivation-errors
https://support.microsoft.com/en-us/...-cant-activate
https://support.microsoft.com/en-us/...nd-product-key


Please post a new BETA zip after fixing the licensing problems:
BSOD - Posting Instructions - Windows 10 Forums

philc43 said:

Hello Redzy,

Welcome to TenForums

All crash dump files point to a driver causing the issue with your system.

Code:

*** WARNING: Unable to verify timestamp for AVer330USB.sys

FAILURE_ID_HASH_STRING:  km:0x4e_9a_aver330usb!unknown_function


1: kd> kL
 # Child-SP          RetAddr           Call Site
00 fffff20e`3415ce98 fffff800`81a0f6f0 nt!KeBugCheckEx
01 fffff20e`3415cea0 fffff800`818ad9ae nt!MiInsertNonPagedPoolOnSlist+0xf57b0
02 fffff20e`3415cf80 fffff800`81aff65c nt!ExFreeLargePool+0x5ae
03 fffff20e`3415d030 fffff808`eac82290 nt!ExFreePoolWithTag+0x5fc
04 fffff20e`3415d110 ffffdb84`06a9fb90 AVer330USB+0x82290
05 fffff20e`3415d118 00000000`00000014 0xffffdb84`06a9fb90
06 fffff20e`3415d120 00000000`06dbd000 0x14
07 fffff20e`3415d128 ffffdb84`76726471 0x6dbd000
08 fffff20e`3415d130 fffff20e`3415d338 0xffffdb84`76726471
09 fffff20e`3415d138 fffff808`eac58bb0 0xfffff20e`3415d338
0a fffff20e`3415d140 ffffdb84`06dbd000 AVer330USB+0x58bb0
0b fffff20e`3415d148 fffff808`00040000 0xffffdb84`06dbd000
0c fffff20e`3415d150 ffffdb84`06dbd000 0xfffff808`00040000
0d fffff20e`3415d158 00000000`00008000 0xffffdb84`06dbd000
0e fffff20e`3415d160 ffffdb84`00000000 0x8000
0f fffff20e`3415d168 00000000`00000001 0xffffdb84`00000000
10 fffff20e`3415d170 ffff0a06`02000000 0x1
11 fffff20e`3415d178 ffffffff`00000000 0xffff0a06`02000000
12 fffff20e`3415d180 00000000`00000000 0xffffffff`00000000

Driver Description: Avermedia PC Tuner driver
Driver Update Site: http://www.avermedia.com/tv_more/dow...tv_express_009

Either update the driver or remove the device to see if it makes a difference.

Hi philc43,

First of all thank you for the welcome. Unplugging the device (it's a USB capture card) did the trick, thank you very much!!! I'll try and remove any previous software related to the device and fresh install everything to see if that's a definitive fix. I've contacted the company's support team with all the relevant info to see if there's maybe an issue with it, as it's under warranty.

zbook said:

The log files for the operating system displayed:

Code:

SL_LICENSING_STATUS_UNLICENSED

https://support.microsoft.com/en-us/...-10-activation
https://support.microsoft.com/en-us/...ivation-errors
https://support.microsoft.com/en-us/...-cant-activate
https://support.microsoft.com/en-us/...nd-product-key


Please post a new BETA zip after fixing the licensing problems:
BSOD - Posting Instructions - Windows 10 Forums

This is somewhat confusing to me. On the activation section it says Windows is activated with a digital license and there's no option to troubleshoot, and I've never incurred in activation issues. The PC is a pre-built unit that came with a licensed copy of Windows 8.1 (with the product key label on the case) and was updated to Windows 10 back when free upgrades were still available. I wasn't able to find anything in those links that I could really apply.

See this link:

Use Activation Troubleshooter in Windows 10 | Tutorials

Consider opening a thread in this forum: Windows Updates and Activation - Windows 10 Forums

Contact Microsoft: https://support.microsoft.com/en-us/contactus/

Redzy said:

Hi philc43,

First of all thank you for the welcome. Unplugging the device (it's a USB capture card) did the trick, thank you very much!!! I'll try and remove any previous software related to the device and fresh install everything to see if that's a definitive fix. I've contacted the company's support team with all the relevant info to see if there's maybe an issue with it, as it's under warranty.



This is somewhat confusing to me. On the activation section it says Windows is activated with a digital license and there's no option to troubleshoot, and I've never incurred in activation issues. The PC is a pre-built unit that came with a licensed copy of Windows 8.1 (with the product key label on the case) and was updated to Windows 10 back when free upgrades were still available. I wasn't able to find anything in those links that I could really apply.

You are welcome! I hope you can resolve the issue with the Avermedia company.

Regarding the unlicensed issue that @zbook refers to that is a normal result for a log collector run when in safe mode. There is no need to be concerned. As you pointed out you are legally activated with a digital license.

@Spectrum can confirm but AFAIK safe mode with no networking can't complete the checks.