Hi there,
problem is, there is just one bluscreen dump. If we would have more bluescreens (dumps) it would be better for analyzing. So you should wait a few more crashes and upload a new log collector zip file.
But there a few things u could check:
1) Please uninstall and reinstall the graphics driver using DDU. There are pointers I found:
Code:
ffffdd0d`7759c4e8 fffff80c`bc224385 dxgkrnl!COREACCESS::~COREACCESS+0x4d
ffffdd0d`7759c518 fffff80c`bc22350b dxgkrnl!COREADAPTERACCESS::~COREADAPTERACCESS+0x1b
ffffdd0d`7759c548 fffff80c`bc2ced47 dxgkrnl!DxgkEscape+0x8c7
2) You should check Disk #2. There are IO errors on the WD disk:
Code:
2018-08-08 19:58:36 Warning: The IO operation at logical block address 0x58c23b8 for Disk 2 (PDO name: \Device\00000036) was retried.
2018-08-08 20:01:07 Warning: The IO operation at logical block address 0x58c3a98 for Disk 2 (PDO name: \Device\00000036) was retried.
2018-08-08 20:01:37 Warning: The IO operation at logical block address 0x58c4d18 for Disk 2 (PDO name: \Device\00000036) was retried.
2018-08-08 20:02:08 Warning: The IO operation at logical block address 0x58c6498 for Disk 2 (PDO name: \Device\00000036) was retried.
2018-08-08 20:04:09 Warning: The IO operation at logical block address 0x58c7788 for Disk 2 (PDO name: \Device\00000036) was retried.
Code:
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WDS120G2G0B-00EPW0
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 3
SCSI Bus 3
SCSI Logical Unit 0
SCSI Port 1
SCSI Target ID 0
Sectors/Track 63
Size 111.80 GB (120,039,736,320 bytes)
Total Cylinders 14,594
Total Sectors 234,452,610
Total Tracks 3,721,470
Tracks/Cylinder 255
Partition Disk #2, Partition #0
Partition Size 499.00 MB (523,239,424 bytes)
Partition Starting Offset 1,048,576 bytes
Partition Disk #2, Partition #1
Partition Size 100.00 MB (104,857,600 bytes)
Partition Starting Offset 524,288,000 bytes
Partition Disk #2, Partition #2
Partition Size 111.19 GB (119,394,009,088 bytes)
Partition Starting Offset 645,922,816 bytes
Diagnostic Test
HDD TESTS
Run HDTune to check health and scan for errors.
Note
It may take some time, but look for signs of any errors or failure.
You can also run a disk or health check using
CrystalDiskInfo or
chkdsk. Refer to the tutorial for details of how to do this.
Take Screenshots of it and post it here.
You can also use the original tool from WD:
Software and Firmware Downloads | WD Support
3) You also run a Memtest to check if the RAM modules are okay:
Run MemTest86+ V5.01 to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums
Note
MemTest86
+ V5.01 needs to be run for
at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for
zero errors here. Even a single error will indicate RAM failure.
More Info here:
Memory problems. - Microsoft Community
Make a photo of the result and post it.