BSOD - IRQL_NOT_LESS_OR_EQUAL + PAGE_FAULT_IN_NONPAGED_AREA: dxgkrnl.s


  1. anonalchemist
    Posts : 5
    Windows 10
       New #1

    BSOD - IRQL_NOT_LESS_OR_EQUAL + PAGE_FAULT_IN_NONPAGED_AREA: dxgkrnl.s


    Hi guys, I've been getting some crashes on my computer lately. Soft crashes from games which do not require a full computer restart. However, I have noted the following:

    1) On one occasion when running a semi-GPU intensive program, I experienced a BSOD with the error code: IRQL_NOT_LESS_OR_EQUAL. I don't think I have the .dmp file for this anymore.
    2) I was running a virus scan overnight and turned my monitors off. By the next morning, when I turned on my monitors (and pressing keys on my keyboard to wake it up), I was met with a BSOD. Checking the minidump file indicated to me that the BSOD only occurred when I sent input to my keyboard, meaning that the scan and PC was running all night/morning, up until that point. In this minidump, it pinpointed that dxgkrnl.sys failed.

    What I have done to troubleshoot:

    • Full scan with Malwarebytes and Windows Defender
    • Uninstall Nvidia drivers with DDU and install the most recent drivers (and even tried an older one too)
    • Full mem86 test - PASS
    • Furmark test - no crashes


    Speccy: http://speccy.piriform.com/results/5...C5pA6kCPd2lFVL

    • Specs:
    • Windows 10 Pro (V. 1803)
    • GTX1080
    • Tomahawk B350
    • 16GB RAM @ 3200Mhz




    Appreciate any suggestions or advice to keep this from happening!
      My Computer
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  3. zbook
    Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       New #2

    Hi

    Welcome to the Ten Forums BSOD forum.

    There are two log collectors: DM and BETA
    1) Please run the BETA log collector and post a zip into this thread.
    The BETA log collector is at the bottom of this web page:
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    (extract > open)

    2) Use the text and images in this thread in case there are any problems running the BETA log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums

    3) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread


    4) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

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    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc.)
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    Code:
    2018-07-25 1:31 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffff9b099d610000
P3: 0
P4: fffff801c39b8480
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\072518-9640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-32484-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8DF7.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E08.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E17.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E37.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_d4d5b48d42b384071596257c59264da1e06259_00000000_cab_203c97bb

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5d68f055-68f6-4b77-9df8-4f534b129484
Report Status: 2049
Hashed bucket: 
Cab Guid: 02018-07-25 1:31 PM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: 50
P2: ffff9b099d610000
P3: 0
P4: fffff801c39b8480
P5: 0
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\072518-9640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-32484-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8DF7.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E08.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E17.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8E37.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_50_d4d5b48d42b384071596257c59264da1e06259_00000000_034c8e36

Analysis symbol: 
Rechecking for solution: 0
Report Id: 5d68f055-68f6-4b77-9df8-4f534b129484
Report Status: 4
Hashed bucket: 
Cab Guid: 0
2018-07-21 5:12 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: a
P2: e8
P3: 2
P4: 1
P5: fffff800d36dcc7a
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\072118-9640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-16000-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5573.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5583.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55A1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55B2.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_7b87a3c0c7a1dff6a1e79cb212090b13306a19_00000000_cab_1d6c5d43

Analysis symbol: 
Rechecking for solution: 0
Report Id: c35a550e-c557-4c79-8691-0df33e5f1aaa
Report Status: 2049
Hashed bucket: 
Cab Guid: 0
2018-07-21 5:12 AM    Windows Error Reporting    Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0

Problem signature:
P1: a
P2: e8
P3: 2
P4: 1
P5: fffff800d36dcc7a
P6: 10_0_17134
P7: 0_0
P8: 256_1
P9: 
P10: 

Attached files:
\\?\C:\WINDOWS\Minidump\072118-9640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-16000-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5573.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5583.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55A1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER55B2.tmp.txt

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_7b87a3c0c7a1dff6a1e79cb212090b13306a19_00000000_037855c1

Analysis symbol: 
Rechecking for solution: 0
Report Id: c35a550e-c557-4c79-8691-0df33e5f1aaa
Report Status: 4
Hashed bucket: 
Cab Guid: 0
      My Computer
    Quote Quote

 

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