BSoD has Incapacitated Computer - Cannot Reboot

For Zbook:

I'll look into the matter of formatting a Flash Drive.
I'll also look into the matter of creating a Boot Recovery Flash Drive.

I'll buy another Lexar 16-GB 2.0 Flash Drive tomorrow. They're on sale for $5.34 at Office Depot.


Regarding the points below from Post # 14:

1. Try another USB stick
When you wrote this, I had downloaded the 32-bit Windows ISO, which did not work. Since then, I downloaded the 64-bit version, and it doesn't work.

2. Try all USB ports (2.0 and 3.0)
Both of my computers are older, and they only have 2.0 USB Ports. The BSoD one has six Ports, all 2.0. I have read that 3.0 USB Ports are Blue on the inside whereas the 2.0 Ports are Black. As indicated above, the Lexar 16-GB Flash Drive is a 2.0 -- I think that's why they are on sale.

3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
I'll have to find out what and where a Legacy option is.

4. Turn off temporarily fast boot, secure boot, CSM if enabled
I'll need to switch power to the BSoD computer and go into Setup to see if I can find Fast Boot, Secure Boot, and CSM.

Thanks for the follow-up.

As indicated above, I am not a Techie, and I have to research the definition of many acronyms, as well as how they function. I likely will not have anything to report until tomorrow late afternoon.

If I am not able to reboot the BSoD computer, I am prepared to buy another one. I can have the one I am now using as backup in case there is another emergency such as this one.

Can you capture the Rufus window just before you click on Start to begin writing the flash drive, and posting it here please.

1) See if you can find some flash drives that you can format.
Under Properties: The File System for the Lexar 16-GB 2.0 it says: FAT32 (This must be the type of formatting.)
Do you mean that I should find Flash Drives that are not formatted? Should I format these Flash Drives myself?
All of the older Flash Drives I have read, under "File System", only FAT; one of them reads: NTFS


2) Create a boot recovery flash drive:
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
At this website, I downloaded >Winpese-x86-....iso< I copied it to a Flash Drive and tried to boot the BSoD computer -- it didn't work.

3) If you have additional flash drives create them for:
a) memtest86+ version 5.01
b) Ubuntu/Linux: Ubuntu tutorials
I don't have any additional Flash Drives right now, but I'll buy another Lexar 16 GB soon. The weather is very bad today, so I didn't go shopping.

From Earlier:

3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
I looked under Setup in the BSoD computer, and the term Legacy only came up once: "LegacySelect Features." There was no option that would allow me to switch to Legacy.

4. Turn off temporarily fast boot, secure boot, CSM if enabled
I turned off "Fast Boot," but it would not boot using any of the software.
I could not find "Secure Boot" and "CSM"


I was able to download Rufus 2.18 from the MajorGeeks.Com - MajorGeeks website with no problems.
I copied it to a Flash Drive and tried to boot the BSoD computer with it, but it didn't work.

From Ztruker:
Can you capture the Rufus window just before you click on Start to begin writing the flash drive, and posting it here please.
I don't understand this request. I downloaded the Rufus software to my alternate computer, then I copied the Rufus Download to a Flash Drive; I inserted the Flash Drive into the BSoD computer and pressed the power button. I tapped on F-12, got the "Boot Device Menu," highlighted the "USB Device" and clicked on Enter. It did not boot.

Writer said:

The Serial Number is: 4T97CD1

Support for OptiPlex 745 | Diagnostics | Dell US

I don't know where to go from this point.

The Error Code that I got a few days ago is: 0xc0000017
However, they are looking for an Error Code with four digits followed by four more digits.

The best clue I have is that "the system failed at Checkpoint [WRIT], but I haven't found a way to look this up at the Dell Support website.

This give any more info? And BTW....that code is 4 digits followed by 4 digits. They are "Hex" digits and "c" counts as a "digit"....just for your info...

https://www.google.com/url?sa=t&rct=...X4H2vVd2tjbX27

At the website posted above, the person who inquired at Dell Support said the Technicians replied that they had no idea what Checkpoint [WRIT] meant. This is, of course, not very encouraging.

From zbook:
If you cannot find a BIOS menu, run diagnostics, boot from a windows 10 iso, or boot from a boot recovery flash drive it may require contacting Dell.

I had a "chat" with a Dell Technician, and he informed me that the Warranty on this computer ran out on 07-26-2010. I could get further assistance, however, I would have to pay for it. How much was not stated.