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#51
The VSS (Volume Shadow Copy Service) runs on demand and can be stopped/started in the Services panel. Press the Windows key + R, type in 'services.msc' in the box and press enter. Scroll down to the VSS entry, right click for a context menu then clock on Start. Does the service start successfully? If not, in the Macrium Reflect window click on Other Tasks ---> Fix VSS Problems.
This is the issue:I also would like to contact Macrium to ask about why the program froze but I cannot access their support or register on their forum till I provide an order number (that is after purchase) since they apparently don't provide support for the free version.
Troubleshooting Microsoft VSS errors - KnowledgeBase - Macrium Reflect Knowledgebase
VSS Error:0x8000ffff - Backup aborted! - Failed To Create Volume Snapshot. - KnowledgeBase - Macrium Reflect Knowledgebase
Hope this helps.