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  1.    4 Weeks Ago #1
    Join Date : Feb 2016
    Posts : 74
    win10 pro 64 bit

    win 10 updates keep failing


    Hi,
    I just checked my update history (win 10 1703 64 bit) and I noticed that all update attempts during several months have failed.
    When I start updates manually the download always stops at 2%. I ran the troubleshooter, which detected a problem and fixed it and automatically started the download again in the background. Gets stuck again at 2%.
    What the heck is going on here?
    Thanks,
    Ed
      My ComputerSystem Spec
  2.    4 Weeks Ago #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Hi esebm.

    You may wish to Reset Windows Updates

    Reset Windows Update in Windows 10

    This will erase your existing history in the View installed updates history. Not that your system will down load successful updates, just the history log is reset.

    Then try your updates again. Be patient, with the Fall Creators Update out there the servers are likely pretty busy.


    Ken
      My ComputerSystem Spec
  3.    4 Weeks Ago #3
    Join Date : Feb 2016
    Posts : 74
    win10 pro 64 bit
    Thread Starter

    Ken,
    Thanks for the quick response.
    I downloaded and ran the reset file, but, alas, it did not help.
    The KB890830 cumulative update still freezes at 2% and the update history was not erased.
    Ed
      My ComputerSystem Spec
  4.    4 Weeks Ago #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Did you run as administrator? (Not you as an administrator, right click and run as administrator.)
      My ComputerSystem Spec
  5.    4 Weeks Ago #5
    Join Date : Feb 2016
    Posts : 74
    win10 pro 64 bit
    Thread Starter

    Yes, I did!
      My ComputerSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Sorry, and it challenged you with UAC and then you restarted computer. So you did this and your history is still present.

    Would you mind doing this one more time?


    Ken
      My ComputerSystem Spec
  7.    4 Weeks Ago #7
    Join Date : Feb 2016
    Posts : 74
    win10 pro 64 bit
    Thread Starter

    Well, I did it.
    This time around the update download was sitting at 0% for a good half hour before I cut it for the day.
    The update history was still there, going back to August, 99% were 'failed to install' messages.
      My ComputerSystem Spec
  8.    4 Weeks Ago #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,074
    Windows 10 Pro Build 1703

    Have you run sfc /scannow ?

    If that runs clean how do you feel about the Fall Creators Update.

    This procedure is an in place repair / upgrade, hence the move to V1709. I always recommend backing up data?

    Repair Install Windows 10 with an In-place Upgrade

    Ken
      My ComputerSystem Spec
  9.    4 Weeks Ago #9
    Join Date : Aug 2016
    S/E England
    Posts : 4,518
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by esebm View Post
    When I start updates manually the download always stops at 2%. ...automatically started the download again in the background. Gets stuck again at 2%.
    Just a thought, do you have metered connections turned on?

    If I turn it on and check for updates it normally tries to start the download and sticks at around 2%. What it should do is then ask you if you want to download over a metered connection. It does so for Defender updates, but for some reason never does for cumulative updates. Turning off the metered connection let's it continue and complete the download and install. I had this behaviour in 1703.
      My ComputersSystem Spec
  10.    4 Weeks Ago #10
    Join Date : Feb 2016
    Posts : 74
    win10 pro 64 bit
    Thread Starter

    Well yes, the metered connection was on. I've turned it off and it finally updated.
    But then, the pesky background traffic started again, basically freezing my office network completely. That was the main reason that I turned the metered network feature on in the first place.
    After the update I turned it on again, so next time I want to update I just temporarily turn it off.
    Thanks y'all for the help.
    Ed
      My ComputerSystem Spec

 
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