New
#41
For everyone having this issue, download the update KB3189866 from the Microsoft Catalog here: https://catalog.update.microsoft.com
If it does not allow you to continue from there saying you need Internet Explorer 6.0 or higher, click one of these links that correspond to your OS (Operating System):
(If you don't know what OS you're running, right click on the start menu and select "System" and it should tell you if you're on a 32-bit or 64-bit under the "System" section under "System Type"
Windows 10 32-bit:
http://catalog.update.microsoft.com/...1-eb8b99f88f9f
Windows 10 64-bit:
http://catalog.update.microsoft.com/...1-0500f5f673f7
Windows Server 2016 64-bit:
http://catalog.update.microsoft.com/...4-35ac689e0bf9
If you are having issues installing the package, follow these steps:
1. Open CMD in administrator mode (right click on start menu and choose "Command Prompt (Admin)"
2. Type the following command: net stop wuauserv
(If the service fails to stop, try runnning the command again. If this still doesn't work, open "Task Manager", go to services, find wuauserv and right on it and then click "Stop". If all of these fail, restart your PC and follow these steps again.)
3. Install the update package.