Windows Update unresponsive after win 10 upgrade

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  1. Posts : 129
    windows10/22h2
       #1

    Windows Update unresponsive after win 10 upgrade


    Background.
    I have 3 PC's, 2 running win10 and up-to-date, and one is an old Toshiba C665 laptop that was bought new with win 7 on it. I resisted upgrade to the OS when win7 was going out of support because I thought the hardware would die first. But, no: what died 3 days ago was the browser on it that the un-tech user had to have, and a FF browser re-install required windows 10. So, as the cheaper of several options I found a windows 10 home upgrade unit on amazon. It arrived and then I found it was an OEM v1909 DVD, not the retail usb I'd expected. Not an issue: I won't ever be trying to transfer the OS from this laptop to another machine. And an in-place upgrade was the only realistic approach, since Toshiba exited the PC business years ago and the drivers the hardware uses would certainly not be available for a clean install. The existence of apps and related data for such a method certainly helped the choice.
    The upgrade went without issues, and after about 90 minutes I had win 10 home running on it. The next step was getting all the updates, and the first search only yielded 1909 updates, a list a long as the screen height. Started updates going and more than 2 hours later the last one is sloowwwwlyyy installing, taking over 20 mins just to get to 75% with all the others waiting for a re-start.
    At that point I elected to re-start and that may be the source of the problem explained below.
    After the re-start, searching for updates (I expected a lot more to get thru including the feature releases to get up-to-date) I got a not up to date message and a one-liner saying there were several files missing. Several attempts got the same result.

    I tried again this morning, without any change. A screenshot of the updates page and message is attached.

    Requesting a solution
    How do I get the updates page "unstuck" and running again, to get all the ones I know are out there?
    Attached Thumbnails Attached Thumbnails Windows Update unresponsive after win 10 upgrade-c665-win-10-update-issue-23-apr-2024.jpg  
      My Computer


  2. Posts : 31,728
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #2

    Davidk said:
    ...searching for updates (I expected a lot more to get thru including the feature releases to get up-to-date) I got a not up to date message and a one-liner saying there were several files missing. Several attempts got the same result.
    After installing an upgrade to an older version of Windows 10 you may have to wait a while (weeks?) before Windows Update will offer a Feature Update (there seems to be a deliberate built in delay). Windows Update appears otherwise unresponsive because being EoL there would be no further other updates for your version 1909.

    Why not just download the ISO for the current Windows 10 version 22H2 and perform another in-place upgrade yourself?

    Download Windows 10 ISO File
      My Computers


  3. Posts : 129
    windows10/22h2
    Thread Starter
       #3

    That sounds easy. But can you do that: meaning upgrade to a later version of win 10 from within win 10? I have an earlier version, 21h1 in a usb which I used to upgrade an Hp laptop, but I avoided using that because I thought that the product key was also embedded in the software.

    Some questions about using the iso file:
    1. presumably I would have to burn a DVD from the iso file and use that or the files in it imported to the PC to upgrade, per the 2019 step-by-step guide published on this site.
    2. extracting the iso file to save to a local folder - how?

    In such an upgrade, would the product key used to activate 1909 be automatically transferred?
      My Computer


  4. Posts : 750
    WIN 10 19045.4291
       #4

    1. forget the product key !
    2. rightclick on the new ISO and select "mount"
    3. run setup.exe

    Wait and be patient!
      My Computer


  5. Posts : 129
    windows10/22h2
    Thread Starter
       #5

    That link is . . complicated. I got lost just reading it. I'm familiar with using an iso file, is there a link (click on it) where I can just get the 22h2 file?
      My Computer


  6. Posts : 23,344
    Win 10 Home ♦♦♦19045.4355 (x64) [22H2]
       #6

    Davidk said:
    That link is . . complicated. I got lost just reading it. I'm familiar with using an iso file, is there a link (click on it) where I can just get the 22h2 file?


    Repair Install (or upgrade), Windows 10 with an In-place Upgrade


    Here is the short version of the In-place upgrade tutorial...

    DISABLE non-Microsoft:
    a) antivirus software
    b) firewall software
    c) drive encryption software

    Make a full OS backup with a program like Macrium Reflect or AOMEI Backupper Standard
    Making a backup is optional, but always a smart move.
    Macrium Software | Macrium Reflect for Home Use
    Free Backup Software for Windows | AOMEI Backupper Standard (free)

    Go here and get the Media Creation Tool and save it to your desktop.
    https://www.microsoft.com/en-us/soft...load/windows10

    RUN the Media Creation Tool and use it to: Create an ISO image... save IT to your desktop.
    This will be the latest version of the ISO image.
    The ISO must be created in the same language as you are using in Windows, to be able to keep your Programs and Files.

    Right click the ISO image and choose: MOUNT
    Open File Explorer and you will see a new drive letter. It will "look" like a DVD optical drive.
    Double click the new drive letter to open it.
    Find setup.exe and double click it to start the in-place upgrade.

    Choose the Keep personal files and apps option.

    After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

    The ONLY thing you might lose is some of your personalizations.
    Your drivers, programs and data will be intact.[/QUOTE]




    On my computer, the whole thing takes about 40 minutes. (creating the ISO and doing the In-Place Upgrade)
      My Computer


  7. Posts : 129
    windows10/22h2
    Thread Starter
       #7

    Ghot,
    Thanks for a simple method. Followed it, but there's a problem; rt-clicking the desktop icon has not mount option. See attached screenshot.
    Is there a fix for that missing function???
    Attached Thumbnails Attached Thumbnails Windows Update unresponsive after win 10 upgrade-win-10-iso-no-mount-option.jpg  
      My Computer


  8. Posts : 750
    WIN 10 19045.4291
       #8

    rightclick on the ISO
      My Computer


  9. Posts : 129
    windows10/22h2
    Thread Starter
       #9

    That's what I did and the image shows: the iso file is on the desktop, and there is no mount option in the rt-click menu
      My Computer


  10. Posts : 49
    Windows 11 Pro 23H2 64 bit
       #10

    Reinstall Windows
      My Computer


 

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