Windows Update Service Disabled


  1. perdrix
    Posts : 261
    Windows 10 Pro x64 Version 1903
       New #1

    Windows Update Service Disabled


    I couldn't update a Windows 10 20H2 system as the WIndows Update Service was Disabled, and I couldn't reenable it.

    I did a full in place update to 22H2 which appeared to work but Windows Update Service is still Disabled. If I set it to Automatic, it doesn't stick it reverts to Disabled immediately.

    sfc /scannow is clean

    Help!

    Thanks David
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  3. Brink
    Posts : 68,995
    64-bit Windows 11 Pro for Workstations
       New #2

    Hello David,

    You could see if resetting Windows Update below may help. It will reset the services, policies, and registry entries for Windows Update back to default.

    Reset Windows Update in Windows 10
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  4. Paul Black
    Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #3

    Hello @perdrix,

    Have you made ANY changes to Windows Update via a .bat file, .ps1 file , .reg file, or ANY third-party software ?
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  6. perdrix
    Posts : 261
    Windows 10 Pro x64 Version 1903
    Thread Starter
       New #4

    Paul Black said:
    Hello @perdrix,

    Have you made ANY changes to Windows Update via a .bat file, .ps1 file , .reg file, or ANY third-party software ?
    Not knowingly!

    D.

    - - - Updated - - -

    I ran the batch file and it flashed up some errors, but the reboot message hid them. It didn't work so I wrote the output to a log file:

    Code:
    The Background Intelligent Transfer Service service is stopping..
The Background Intelligent Transfer Service service was stopped successfully.

Checking the bits service status.
        STATE              : 1  STOPPED 
The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.

Checking the wuauserv service status.
        STATE              : 1  STOPPED 
The Application Identity service is not started.

More help is available by typing NET HELPMSG 3521.

Checking the appidsvc service status.
        STATE              : 1  STOPPED 
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.

Checking the cryptsvc service status.
        STATE              : 1  STOPPED 

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20221118.175303.757.1.etl
ERROR: The system was unable to find the specified registry key or value.
ERROR: The system was unable to find the specified registry key or value.
The operation completed successfully.

ERROR: The system was unable to find the specified registry key or value.
Updating policy...



Computer Policy update has completed successfully.

User Policy update has completed successfully.



[SC] SetServiceObjectSecurity SUCCESS
[SC] SetServiceObjectSecurity SUCCESS

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] OpenService FAILED 5:

Access is denied.

The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.

System error 1058 has occurred.

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

The Application Identity service is starting.
The Application Identity service was started successfully.

The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

It is required to restart the computer to finish resetting Windows Update.

Please save and close anything open now, before the computer is restarted.

Press any key to continue . . . 



*** Restart computer now. ***

Press any key to continue . . .
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  7. Brink
    Posts : 68,995
    64-bit Windows 11 Pro for Workstations
       New #5

    As a test, download and merge the REG file for the Windows Update service in the tutorial below to restore it back to default to hopefully fix it.

    Restore Default Services in Windows 10
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  8. perdrix
    Posts : 261
    Windows 10 Pro x64 Version 1903
    Thread Starter
       New #6

    Thank you. Unfortunately that didn't help either

    David

    - - - Updated - - -

    Well darn it! I didn't put it there, but I found StopUpdates10 Guard running as a Service.

    I disabled the **** thing and now Windows Update loads OK.

    Installed Revo Uninstaller Pro and its Log Database to get rid of it.

    Thanks for the help folks
    David

    Thanks
    David
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  9. Paul Black
    Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #7

    Hello @perdrix,

    perdrix said:
    How can I totally remove the darned thing?
    You could try this . . .

     Revo Uninstaller - FREE

    About Revo Uninstaller - FREE:

    The Uninstaller module is Revo Uninstaller ‘s primary feature for situations when a program won’t uninstall normally or when you have some doubts that a program has not been uninstalled completely.

    Also when a program is uninstalled, often times there are multiple files, folders, and/or Registry entries left on your system, which can cause various issues if not removed. This happens more frequently than you might think.

    Revo Uninstaller acts as both a replacement and a supplement to the built-in functionality in Windows by first running the built-in uninstaller for the program, and then scanning for leftover data afterwards, making it your best choice when it comes to completely remove stubborn programs, temporary files, and other unnecessary program data that is left behind after the standard uninstall process.

    Revo Uninstaller now has the ability to delete Microsoft Apps - under its own Tab.

    I find that when uninstalling software, Revo Uninstaller [ FREE ] is excellent. It has an option to Scan for leftover items after the initial uninstall [ using the software own uninstall process if one exists ] using an Advanced Scan option.

    > Website & Download => Revo Uninstaller [ FREE ]

    Here is some additional detailed information that is very nicely explaind by our Forum member @idgat . . .

    > Additional Revo Uninstaller Information.


    I hope this helps.
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  10. perdrix
    Posts : 261
    Windows 10 Pro x64 Version 1903
    Thread Starter
       New #8

    Revo Uninstaller Pro Logs Database did the job - Free version didn't see it.
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  12. Paul Black
    Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #9

    perdrix said:
    Revo Uninstaller Pro Logs Database did the job...
    Excellent news.
      My Computer
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  13. Brink
    Posts : 68,995
    64-bit Windows 11 Pro for Workstations
       New #10

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