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#11
Before you resort to the upgrade repair, I would try a clean boot
https://support.microsoft.com/en-gb/...oot-in-windows
I am sure you are familiar with clean boot but please ensure you follow the steps carefully hiding all microsoft services before disabling others
That can sometimes allow the update to version 20H2 to install
You need to do an In-Place Upgrade as @dalchina mentioned above...
Repair Install Windows 10 with an In-place Upgrade
Here is the short version of the In-place upgrade tutorial...
DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software
Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free
Go here and get the Media Creation Tool and save it to your desktop.
https://www.microsoft.com/en-us/soft...load/windows10
RUN the Media Creation Tool and use it to: Create an ISO image... save IT to your desktop.
This will be the latest version of the ISO image.
For older ISO image versions, go here instead...
Download Windows 10 ISO File
Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will look like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.
Choose the Keep personal files and apps option.
After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.
The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.
Thank you for all the various suggestions. At last I've had the time (lockdown in England has one blessing at least...) to follow this up.
Having taken a full Macrium backup I downloaded a 20H2 ISO and ran that as Ghot recommended. That's when I found out that .ISO files didn't have Mount in their context menu, quickly sorted.
After completing the repair I had a working 20H2 system on my laptop which, as usual, needed minor personalisation tidying, and all is well.
Thank you.