Windows 10 2004 update fails to install - Memory Management?

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  1. Posts : 39
    Windows 10
    Thread Starter
       #11

    zbook said:
    For Ccleaner uncheck:
    a) Memory Dumps
    b) Windows Log Files
    c) Windows Error Reporting
    d) Windows Event Logs




    Windows driver verifier is designed to stress test drivers.

    If there are misbehaving drivers the computer will crash.

    If dump files are created they can be debugged.

    Misbehaving drivers are then uninstalled or uninstalled and reinstalled.

    The tool is run for approximately 48 hours and then an additional 36 hours after the last BSOD.

    If there are no further BSOD this concludes the use of the tool.

    After each BSOD you must turn off the tool in order to return to the desktop.

    Learn the Windows RE commands reset and bootmode.

    These are ran in safe mode or safe mode with command prompt.

    In case these fail the next option is system restore.

    If system restore fails you can restore a backup image or use registry commands.

    Start the tool with the 3 customized test settings in the Ten Forums link.

    Increase the simultaneous customized test settings by 3 - 5 / hour up to the 19 customized test settings in the Microsoft link.

    There can be performance problems and / or slow boot while using the tool.

    If necessary the customized test settings can be modified.

    Summary:
    a) make a new restore point
    b) test all non-Microsoft drivers
    c) test no Microsoft drivers
    d) after each BSOD use the reset command to turn off the tool
    e) if the reset command does not work then use the bootmode command
    f) only if both reset and bootmode command fail to turn off the tool then use restore
    g) start with the 3 customized test settings in the Ten Forums link
    h) increase the customized test settings up to the 19 customized test settings in the Microsoft link
    i) report any performance problems or very slow boot so that the customized settings can be modified
    OK, followed the directions and on reboot the computer crashed with an error about "DRIVER VERIFIER IOMANGER VIOLATION". I had to do a hard reset and then it recovered itself. The driver verifier is no longer active due to the recovery. I am now doing a full system backup (just in case of further issues).

    I've uploaded the memory.dmp file to Dropbox - MEMORY.DMP - Simplify your life
      My Computer


  2. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Please upload a new V2 after any BSOD:
    BSOD - Posting Instructions

    Windows driver verifier does not work while in safe mode.
    Once in safe mode commands are ran to turn off the tool and return to the destop.
    Boot into Safe Mode on Windows 10
      My Computer


  3. Posts : 1,613
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #13

    kwgagel
    As you appear to have decided not to try my suggestions, as per post 4, and 10, I will leave you with zbook.
    Good luck with it
      My Computer


  4. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Macboatmaster said:
    IMHO all the logs that could possibly be examined will not result in the problem being solved
    The solution is either as I posted in post 4
    OR depending on how it was done - the move of the users files to D is the problem
    From your computer details


    This problem is well known of
    In fact it has been reported for sometime



    and is documented in detail on Microsoft and albeit I cannot find the actual doc for windows 10 non server
    The principle is the same as on this
    https://docs.microsoft.com/en-us/tro...ta-directories

    Where did you see users on D: ?


    This was in post #8:

    Code:
    Volume ### Ltr Label Fs Type Size Status Info
    ---------- --- ----------- ----- ---------- ------- --------- --------
    Volume 0 D DVD-ROM 0 B No Media
    Volume 1 C Drive NTFS Partition 1860 GB Healthy Boot
    Volume 2 FAT32 Partition 500 MB Healthy System
    Volume 3 E Seagate Bac NTFS Partition 1863 GB Healthy
      My Computer


  5. Posts : 39
    Windows 10
    Thread Starter
       #15

    Macboatmaster said:
    IMHO all the logs that could possibly be examined will not result in the problem being solved
    The solution is either as I posted in post 4
    OR depending on how it was done - the move of the users files to D is the problem
    From your computer details


    This problem is well known of
    In fact it has been reported for sometime



    and is documented in detail on Microsoft and albeit I cannot find the actual doc for windows 10 non server
    The principle is the same as on this
    https://docs.microsoft.com/en-us/tro...ta-directories
    No, actually I did the move from D drive to C drive when the machine was still Windows 7. It only has one storage space and that is the 2TB NvME which is configured only as C drive for the OS and all user files. Here's a screen shot of all the locations of all my user files:
    Windows 10 2004 update fails to install - Memory Management?-image.png

    - - - Updated - - -

    Macboatmaster said:
    1. Go here
    https://www.catalog.update.microsoft...px?q=KB4576751
    check on installed updates in your computer that you have the latest servicing stack for - presumably 1909

    If not download and install from the catalogue link - 64based update - second on list.

    2. Then try update to 2004 after complete shutdown
    Step 1: Open Start menu, select Power button.

    Step 2: Press and hold the Shift key on keyboard, while clicking on Shut down, and then release the Shift key to perform a full shutdown.

    OR as you may know a restart is a complete shutdown.

    IF the 2004 update is offered on updates as the item - feature update to 2004 when you are ready etc.
    The make sure beforte you click that - that you have clicked search for updates and install all - before trying 2004.

    If that does not work clean boot it and then try the update
    https://support.microsoft.com/en-us/...oot-in-windows
    please follow the instructions carefully
    Thanks but the patch is allready installed and these suggestions for installing the update didn't work.
      My Computer


  6. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    When available please upload a new V2.


    The memory dump was corrupt.

    Restart Windows driver verifier.
    Last edited by zbook; 04 Oct 2020 at 22:56.
      My Computer


  7. Posts : 1,613
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #17

    zbook
    Where did you see users on D: ?
    as per my post 10
    From your computer details
    Windows has all user folders on the D: drive.
    kwgagel
    Your My Computer details need updating please - when you get chance. The user folders on D Drive is from there and the OS is shown as 10, so I had of course no way of knowing that you had moved them back to C partition whilst the OS was still 7.
      My Computer


  8. Posts : 1,613
    11, 10, 8.1 and 7 all Professional versions, and Linux Mint
       #18

    kwgagel
    On my first reply I asked if you had any third party apps for system maintenacne - encryption etc
    You replied
    No third party apps are installed for system mainenance, disk cleaning or encryption.
    I now see that you have CCleaner and DiskCryptor
    I have CCleaner installed. Screen shot of the requested section is below - NOTE: I have not run it in a while (since long before trying the upgrade). I also have DiskCryptor installed but it's only use is for a USB. Nothing on the computer is encrypted.
    Accurate information is vital in trying to solve this problem
    The driver and the actual app itself DiskCryptor - even if the disk is NOT encrypted can cause the problem you have and indeed with the memory management BSOD
    I suggest you uninstall DiskCryptor and try again
    Last edited by Macboatmaster; 05 Oct 2020 at 20:58.
      My Computer


  9. Posts : 39
    Windows 10
    Thread Starter
       #19

    Macboatmaster said:
    kwgagel
    On my first reply I asked if you had any third party apps for system maintenacne - encryption etc
    You replied


    I now see that you have CCleaner and DiskCryptor


    Accurate information is vital in trying to solve this problem
    The driver and the actual app itself DiskCryptor - even if the disk is NOT encrypted can cause the problem you have anmd indeed with the memory management BSOD
    I suggest you uninstall DiskCryptor and try again
    It'd been so long since I used CCleaner I'd forgotten it was installed. Likewise with Diskcryptor. Removing it now and will let you know what happens.
      My Computer


  10. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    Open administrative command prompt and type or copy and paste:

    verifier /querysettings


    When this has completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
      My Computer


 

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