Windows 10: Build 15002, Surface Pro 3 with Surface Dock won't finish booting up Solved

  1.    13 Jan 2017 #1

    Build 15002, Surface Pro 3 with Surface Dock won't finish booting up


    After 15002 installed on my SP3 with Surface Dock, now when the machine boots up all goes well, I can login, and it begins to draw the desktop, then stops. I can move the mouse and play with desktop icons, but if I move down to the Start button or task bar all i get is a spinning, busy pointer.

    I've left it in this state overnight with no progress, but if I disconnect the docking station it immediately proceeds and completes the boot sequence, and I can plug the docking station back in and all is well going forward.

    This isn't a show-stopper, but it's annoying. I have two external monitors connected to the Dock, fyi.
      My ComputerSystem Spec

  2.    15 Jan 2017 #2

    For reference, version 15007 installed last night and the problem is now gone.
      My ComputerSystem Spec

  3.    15 Jan 2017 #3

    Good to know. For future reference, MS operates a special support site (and support staff) for Surface computers:
    Click image for larger version. 

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    HTH,
    --Ed--
      My ComputersSystem Spec


 

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