Windows 10: Virgin Media tells 800,000 customers to change passwords after routers


  1. Posts : 19,371
    Win 7 32, Win 7 64 Pro, Win 8.1 64 Pro, Win 10 64 Education Edition
       23 Jun 2017 #1

    Virgin Media tells 800,000 customers to change passwords after routers


    Virgin Media tells 800,000 customers to change passwords after routers found vulnerable to hackers

    Virgin Media has warned 800,000 customers using its Super Hub 2 router to change their passwords because a security vulnerability could expose their passwords to hackers, enabling attackers to gain control of other smart devices on the network.

    The company says that the risk of compromise is only minimal, but customers who haven't changed the default password displayed on a sticker attached to the router to change both that and their network password in order to protect against potential attacks.

    Virgin has advised Super Hub 2 users to switch to a "unique" password which should contain at least 12 characters using a mix of upper and lower case letters and numbers.
    Virgin Media tells 800,000 customers to change passwords after routers found vulnerable to hackers | ZDNet
      My ComputerSystem Spec


  2. Posts : 2,707
    W10 Pro + W10 Preview
       25 Jun 2017 #1

    Fortunately this does not effect Super Hub 3.
      My ComputersSystem Spec


  3. Posts : 6,487
    10 Home x64 (1709) (10 Pro on 2nd pc)
       25 Jun 2017 #2

    The ZDNet article refers to the Which? investigation that discovered this, but failed to give a link. The problem is that although Virgin gave each Hub 2 a unique default password it's a....

    ...relatively weak default password – only eight characters long, using just lowercase letters from an A-Z alphabet, with two letters removed...

    Using publicly available hacking tools that can be found on the web, we were able to crack the router password in just a few days. We were also able to log in to the router’s configuration page, since the default password for doing so is shared across all Super Hub 2 devices....

    ... While it took mere days for us to crack the Super Hub 2 password, using the same approach it would take 262m years to breach the Hub 3.
    Which? - Virgin urges Super Hub 2 password change
      My ComputersSystem Spec


 

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