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  1. Joined : Apr 2015
    Posts : 169
    Windows 10
       13 Dec 2015 #51

    As to new computers that come with Windows 10 pre-installed:

    (1) are these computers guaranteed to have no mishaps caused by future Windows Updates?

    (2) if a future Windows Update does cause a mishap, will Microsoft provide the service free of charge?

    (3) if a future Windows Update causes money for the user to fix, will Microsoft indemnify the user?

    I believe that the above guarantees ought to apply to upgraded computers as well.

    IMHO, the above guarantees are part-and-parcel of Windows-as-a-service with its continual Windows Updates for the life of the computer, be that computer new or upgraded. It is a bit like your annual medical checkup, if a mishap happens at the hospital, then the hospital will have to make it right.
      My System SpecsSystem Spec


  2. Joined : Jan 2014
    Oak Ridge TN, USA
    Posts : 23,932
    Windows 10 Pro x64
       13 Dec 2015 #52

    FrozenCursor said: View Post
    As to new computers that come with Windows 10 pre-installed:

    (1) are these computers guaranteed to have no mishaps caused by future Windows Updates?

    (2) if a future Windows Update does cause a mishap, will Microsoft provide the service free of charge?

    (3) if a future Windows Update causes money for the user to fix, will Microsoft indemnify the user?

    I believe that the above guarantees apply to upgraded computers as well.

    IMHO, the above guarantees are part-and-parcel of Windows-as-a-service with its continual Windows Upgrades for the life of the computer, be that computer new or upgraded. It is a bit like your annual medical checkup, if a mishap happens at the hospital, then the hospital will have to make it right.
    Sorry but there is no way any OS maker can grantee that an their product will not have any issues. And there is no way MS can test every possible hardware combination to make sure that the upgrade process will be error free.

    As for number 3.. that's never going to happen and why should MS be on the hook to fix your or anyone's PC??

    Me thinks you're reading way too much into Windows a s a service.
      My System SpecsSystem Spec


  3. Joined : Apr 2015
    Posts : 169
    Windows 10
       13 Dec 2015 #53

    Well, if Microsoft forces an update as it does in Windows 10, then Microsoft is liable for any mishap, it is as simple as that.

    If Microsoft does not want to be liable, then Microsoft should not force any updates, but the way things are at the moment, users cannot refuse any updates.
      My System SpecsSystem Spec


  4. Joined : Jan 2014
    Oak Ridge TN, USA
    Posts : 23,932
    Windows 10 Pro x64
       13 Dec 2015 #54

    FrozenCursor said: View Post
    Well, if Microsoft forces an update as it does in Windows 10, then Microsoft is liable for any mishap, it is as simple as that.

    If Microsoft does not want to be liable, then Microsoft should not force any updates, but the way things are at the moment, users cannot refuse any updates.
    Not all of the users are encountering issues with updates and making them libel for things out of their control is not possible.
      My System SpecsSystem Spec


  5. Joined : Nov 2015
    Spain
    Posts : 131
    Windows 10 Pro x64
       13 Dec 2015 #55

    Mark Phelps said: View Post
    How is a clean-install "very user-friendly" -- when, unless you know to back up your data and settings, and have the media for reinstalling all your applications, you lose everything in the process?? That doesn't sound at all user-friendly, to me.
    Ah, LE irony, my friends. I was being ironic, Mark.

    In other words: I'm just being critic with that. It's pretty frustrating that a very good amount of problems end up on "do a clean install" solution, when all the upgrade thing from other versions as 7, 8, 8.1 and first 10 is the way they are promoting the most. Of course, is the less user friendly option.

    And moreover: is pretty frustrating... well, not, is not frustrating, is just a shame when you do a clean install and, just when you're done and fresh with it and try to do a sfc /scannow, you're just getting errors. Yeah, on a brand new clean install from the usb created with MCT. That happens too. So, Microsoft pushing to get a buggy OS, and a potential buggy upgrade is... well.
      My System SpecsSystem Spec


  6. Joined : Apr 2015
    Posts : 169
    Windows 10
       13 Dec 2015 #56

    BunnyJ said: View Post
    Not all of the users are encountering issues with updates and making them libel for things out of their control is not possible.
    Just look around you right here, there are many users having problems with Windows Updates.

    And contrary to what you said, forcing or not forcing Windows Updates is very well under Microsoft's control. If Microsoft keeps forcing Windows Updates, then they are liable for problems incurred. Very simple.

    It is IMHO quite likely going forward that Microsoft will have to provide some guarantees along the lines in my above post, or back off a little on the forced Windows Updates, or a combination of both.
      My System SpecsSystem Spec


  7. Joined : Jan 2014
    Oak Ridge TN, USA
    Posts : 23,932
    Windows 10 Pro x64
       13 Dec 2015 #57

    FrozenCursor said: View Post
    Just look around you right here, there are many users having problems with Windows Updates.

    And contrary to what you said, forcing or not forcing Windows Update is very well under Microsoft's control. If Microsoft keeps forcing Windows Updates, then they are liable for problems incurred. Very simple.

    It is IMHO quite likely going forward that Microsoft will have to provide some guarantees along the lines in my above post, or back off a little on the forced Windows Updates, or a combination of both.
    I would venture a guess but there are far more users who aren't having issues and they don't post here that everything is working. And again, MS can't test every situation to make sure that the updates work for everyone.

    And they are not financially libel. Re-read the TOS.

    Jeff
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    Posts : 259
    Windows 7 (SP1)
       13 Dec 2015 #58

    BunnyJ said: View Post
    Not all of the users are encountering issues with updates and making them libel for things out of their control is not possible.
    Hi Bunny

    What you say may be true if I had made a decision to download and install myself, but as Microsoft are so aggressively promoting and downloading these updates even when people have explicitly said they do not want them by toggling a group policy, Microsoft are toggling those changes back to 'allow' then the blame can firmly be laid at Microsoft's feet when things go wrong.
      My System SpecsSystem Spec


  9. Joined : Jan 2014
    Oak Ridge TN, USA
    Posts : 23,932
    Windows 10 Pro x64
       13 Dec 2015 #59

    zooburner said: View Post
    Hi Bunny

    What you say may be true if I had made a decision to download and install myself, but as Microsoft are so aggressively promoting and downloading these updates even when people have explicitly said they do not want them by toggling a group policy, Microsoft are toggling those changes back to 'allow' then the blame can firmly be laid at Microsoft's feet when things go wrong.
    MS can't be blamed if your hardware is old or the driver support is poor. There are way too many factors that go into problems and blaming MS for all of them is not realistic.
      My System SpecsSystem Spec


  10. Joined : Apr 2015
    Posts : 169
    Windows 10
       13 Dec 2015 #60

    BunnyJ said: View Post
    I would venture a guess but there are far more users who aren't having issues and they don't post here that everything is working. And again, MS can't test every situation to make sure that the updates work for everyone.

    And they are not financially libel. Re-read the TOS.

    Jeff
    If the TOS can be read as 'I can forcefully break your computers without you being able to prevent that and without me being liable' then such a TOS will not be legally enforceable. It would also be extremely bad for Microsoft marketing, I don't think that even Microsoft itself will read the TOS that way.

    (The correct spelling is liable, BTW. Libel is something else.)

    There are sufficient people affected or potentially affected, that the cumulative November update was pulled and the corrected updates spread over time, for example. I think you are not willing to see the facts.
      My System SpecsSystem Spec


 
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