Browser Locked? Call This Number.

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  1. Posts : 23
    Windows 10 Pro x64
       #10

    Thank you for the heads up. :)
      My Computer


  2. Posts : 3,105
    W10 Pro + W10 Preview
       #11

    lehnerus2000 said:
    Is this caused by a hijacked webpage (or link on a webpage) or is something downloaded to your PC?
    It is the browser that is high jacked which means whilst you have an internet connection it remains live.
    By closing your internet connection, then deleting the offending page before you reconnect to the internet, you render the high jacker cleared.
    Nothing is downloaded onto the computer
      My Computers


  3. Posts : 263
    Windows 10 Home x64
       #12

    Thanks for the heads up, great solution.:)
      My Computer


  4. Posts : 1,811
    W7 Ultimate SP1 (64 bit), LM 19.2 MATE (64 bit), W10 Home 1703 (64 bit), W10 Pro 1703 (64 bit) VM
       #13

    dencal said:
    It is the browser that is high jacked which means whilst you have an internet connection it remains live.
    By closing your internet connection, then deleting the offending page before you reconnect to the internet, you render the high jacker cleared.
    Nothing is downloaded onto the computer
    Thanks for the clarification. :)
      My Computer


  5. Posts : 438
    Win 10 pro 1803
       #14

    sup with this problem? never seen this sort of stuff
      My Computer


  6. Posts : 384
    Window 10
       #15

    dencal said:
    The reason why I dumped Defender and installed Avira free.
    You're saying a different antivirus product would prevent this "browser lockup?" If the page is not downloading anything to the computer then is it a virus? Would Smart Screen catch it?
      My Computer


  7. Posts : 256
    Windows 10 Home 64 Bit
       #16

    Thanks for posting this :)
      My Computer


  8. Posts : 3,257
    Windows 10 Pro
       #17

    These so-called "browser lockers" are typically not a virus themselves. They don't download anything, or replicate themselves. They only use a specially crafted page that takes over the browser using JavaScript in a way that is very difficult to work around. Often, killing the browser and re-opening won't help because most browsers will just re-open the offending page and you'll be back where you started.

    That's why disabling your internet connection, killing the browser, then re-opening it and closing the now errored out pages is the only way out. I don't know of any anti-virus program that will prevent this, although some may mark the pages as malicious and give you a warning before allowing you to navigate to them (but this is only AFTER they have had sufficient people already fall into the trap that they can be included in the database, it doesn't help for new ones).
      My Computer


 

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