Windows 10: Browser Locked? Call This Number.

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  1.    25 Nov 2015 #11

    Thank you for the heads up.
      My ComputerSystem Spec


  2. Posts : 2,308
    W10 Pro + W10 Preview
       26 Nov 2015 #12

    lehnerus2000 said: View Post
    Is this caused by a hijacked webpage (or link on a webpage) or is something downloaded to your PC?
    It is the browser that is high jacked which means whilst you have an internet connection it remains live.
    By closing your internet connection, then deleting the offending page before you reconnect to the internet, you render the high jacker cleared.
    Nothing is downloaded onto the computer
      My ComputersSystem Spec

  3.    26 Nov 2015 #13

    Thanks for the heads up, great solution.
      My ComputerSystem Spec


  4. Posts : 1,517
    W7 Ultimate SP1 (64 bit), LM 18.2 MATE (64 bit), W10 Home (64 bit)
       26 Nov 2015 #14

    dencal said: View Post
    It is the browser that is high jacked which means whilst you have an internet connection it remains live.
    By closing your internet connection, then deleting the offending page before you reconnect to the internet, you render the high jacker cleared.
    Nothing is downloaded onto the computer
    Thanks for the clarification.
      My ComputerSystem Spec

  5.    26 Nov 2015 #15

    sup with this problem? never seen this sort of stuff
      My ComputerSystem Spec

  6.    26 Nov 2015 #16

    dencal said: View Post
    The reason why I dumped Defender and installed Avira free.
    You're saying a different antivirus product would prevent this "browser lockup?" If the page is not downloading anything to the computer then is it a virus? Would Smart Screen catch it?
      My ComputerSystem Spec

  7.    26 Nov 2015 #17

    Thanks for posting this
      My ComputerSystem Spec

  8.    26 Nov 2015 #18

    These so-called "browser lockers" are typically not a virus themselves. They don't download anything, or replicate themselves. They only use a specially crafted page that takes over the browser using JavaScript in a way that is very difficult to work around. Often, killing the browser and re-opening won't help because most browsers will just re-open the offending page and you'll be back where you started.

    That's why disabling your internet connection, killing the browser, then re-opening it and closing the now errored out pages is the only way out. I don't know of any anti-virus program that will prevent this, although some may mark the pages as malicious and give you a warning before allowing you to navigate to them (but this is only AFTER they have had sufficient people already fall into the trap that they can be included in the database, it doesn't help for new ones).
      My ComputerSystem Spec


 
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