New
#1
Works for meAudio not working with Dolby Atmos headphones and home theater
After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error.
This occurs due to an issue with a Microsoft Store licensing component, where license holders are not able to connect to the Dolby Access app and enable Dolby Atmos extensions.
To safeguard your update experience, we have applied protective hold on devices from being offered Windows 10, version 1903 until this issue is resolved. This configuration error will not result in loss of access for the acquired license once the problem is resolved.
Affected platforms:
Client: Windows 10, version 1903
Next steps: We are working on a resolution for Microsoft Store and estimate a solution will be available in mid-June.
Note We recommend you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.
I received an update for dolby atmos after a half an hour of upgrading