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  1.    03 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 9
    Windows 10

    Windows 10 Access Denied - unable to gain administrator privileges


    Windows 10 boots however access is denied on all drives. I have tried taking ownership however since access is denied I cannot do this. I can go in and look at security settings, but changing ownership is not possible. C drive usage and free is 0 however I can see the files sitting on This PC in File Explorer. The files cannot be opened, because access is denied.
      My ComputerSystem Spec
  2.    03 Jul 2017 #2
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,456
    windows 10

    Welcome to the forum. Are you logged in as admin? Do programs run ok? Is it all folders or just some effected?
      My ComputerSystem Spec
  3.    03 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 9
    Windows 10
    Thread Starter

    It is my son's computer. He is the administrator so he can log in. However the programs do not run and there is no access to any folders. When using command prompt it gives a system 5 error. It does not seem to recognize him as the administrator anymore even though in settings he is listed as the administrator. I am unable to use an elevated command prompt because access to this is denied.
      My ComputerSystem Spec
  4.    03 Jul 2017 #4
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,456
    windows 10

    I assume it work ok at some point so what has he done to casue it as its quicker if we know how he did it is there no other admin account?
      My ComputerSystem Spec
  5.    03 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 9
    Windows 10
    Thread Starter

    He said he downloaded Revit Autocad a couple of nights ago, however I cannot see this in the Add/Remove programs area. Then he downloaded FileASSASSIN from Malwarebytes. The last download was Terraria which looks like a game program. Of course I cannot add or remove any programs now. He said his computer was working fine up until he went to use it yesterday morning.
      My ComputerSystem Spec
  6.    03 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 9
    Windows 10
    Thread Starter

    There is no other admin user.
      My ComputerSystem Spec
  7.    03 Jul 2017 #7
    Join Date : Jul 2016
    Crewe Cheshire
    Posts : 1,456
    windows 10
      My ComputerSystem Spec
  8.    03 Jul 2017 #8
    Join Date : Jul 2017
    Posts : 9
    Windows 10
    Thread Starter

    The tutorial instructs that the elevated command prompt has to be used to enable elevated administrator account. I cannot access the elevated commend prompt.
      My ComputerSystem Spec
  9.    03 Jul 2017 #9
    Join Date : Aug 2016
    S/E England
    Posts : 4,516
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Skyfine View Post
    The tutorial instructs that the elevated command prompt has to be used....
    That's Option One, you'll need to use Option Four in the tutorial.
      My ComputersSystem Spec
  10.    04 Jul 2017 #10
    Join Date : Jul 2017
    Posts : 9
    Windows 10
    Thread Starter

    Yes I agree however unfortunately there is no installation USB or recovery drive.
      My ComputerSystem Spec

 
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