New
#1
Multi user login problems
I have recently switched from a MacBook to Dell Windows 10 laptop and am having some unexpected problems with multiple user logins.
The problem: when logging back in to the laptop after a reasonable period of inactivity and more than one user is logged in, the trackpad is non-responsive in a weird way. The cursor will not move unless you "click and hold" as if making a selection. When the cursor is in place you can left and right click as normal, but if you need to move it again you need to click and hold once more. Obviously this is annoying! It does not happen during a normal login, or if restarting the system when there is only one user logged in. To solve the problem I need to log all the users out and log back in.
I have noticed another startup issue which may or may not be related - the wifi does not seem scan and connect to a network automatically until you click on the wifi settings icon in the bottom right. Once you click on it the networks appear and connect pretty much immediately. A weird problem but the workaround is not too onerous so I haven't really spent time trying to fix that one. I'm thinking that it's possible that the startup is tripping over on something which is causing both the trackpad and network adaptor to function improperly.
Any ideas on what I should try? I've scanned the computer for viruses/malware, made sure everything is up to date, and done some disabling of services to see if that's what's causing the problem. Nothing has helped so far, and it's a pain to diagnose as it only happens after hibernation with multiple users logged in, so each attempt takes quite a while to set up! Thought I'd ask for help here to guide the diagnosis and hopefully reduce the time it takes to fix the problem.