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Windows 10 laptop shows only "Other User"
So, I decided to reset my laptop entirely since I had plans to sell it but after I redownload Windows 10 the screen doesn't show up in HD, bootup takes 30 minutes and the only account that shows up is "Other User" with a blank username and password field. I tried getting to the troubleshooting menu by restarting and holding the shift key but no luck, my fingers hurt. Anybody help ??