New
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User Profile Failed the Login and can't access safe mode, HELP!
Hello I could really use some help. I am running Windows 10 onmy HP Pavillion. I upgraded from Windows 7 around a month ago. Recently I was running a disk battery calibration check and after I restarted from that I get the message when I login that the "User Profile Failed the Logon. User Profile Cannot Be Loaded". From everything I have seen online it sounds the best method is to login under safe mode as an admin and either create a new user profile or repair the current one. Now the problem is when I go to advanced startup options and select safe mode, it starts up but then asks me to login using one of my two accounts. Neither is the administrator as this doesn't show up for me. The current account that I am getting error obviously won't work under safe mode and the other account I don't remember the password. I inserted a travel/jump drive to try and change the PW on this but it wouldn't work. So basically I have no way of getting to start it up as an administrator. The local PC place said WIndows 10 has had known issues with this. However I had this problem happen with Windows 7 too so I am not sure. I have no idea what to do now. Can anyone help me out?