New
#1
Family Account Not Visible On Login Screen
Today I was troubleshooting a problem on my sister's HP 4Gb RAM, 256Gb SSD i5 notebook running Windows 10 Home Edition.
There are 2 accounts: an admin account and 1 family account.
Her account had disappeared from the login screen. Logging in with the admin account I tried using lusrmgr.msc but that was "Not available in this version of windows". The basic user manager showed the account as active, pending. I promoted the user by giving it the administrators role but the account still didn't show up on the login screen.
Logging in as an admin showed no files in c:\users\<username>\Documents but downloads were visible in c:\users\<username>\Downloads
A number of Windows 10 updates were pending so I installed those and still nothing.
The Family accounts were showing as "We couldn't connect to Microsoft family right now, so your family on this device might not be up to date".
A large update was pending so I let that run and - without warning - it upgraded to Windows 11. As if by magic the account reappeared on the login screen. Upon logging in it was obvious to me that the account was validated by her email address not a proper local Windows account and the Documents directory was being saved to Onedrive. I backed up her data to a USB stick and she was happy she could access everything again.
Questions:
All my PCs run Windows 10 Professional and have never had this problem.
1. What on earth are Microsoft playing at with Windows 10 Home?
Discouraging local accounts, making accounts disappear from the login page, removing lusrmgr.msc
2. Updating to Windows 11 doesn't even have a message box saying:
"This upgrade will upgrade your machine to Windows 11. Are you sure? (y/n)"
My sister didn't realise her documents etc. were being saved to Onedrive. I guess when the free space runs out at 5Gb she'll be stung with "Do you want to pay to store your data on Onedrive?" I've told her to store everything locally and not use an Outlook account but I don't want to over complicate it for her.