1.    02 Sep 2015 #1
    Join Date : Aug 2015
    Posts : 11
    windows 10

    admin problem


    i have a problem with my admin account, i set up a new account so that i could swop over my admin rights to the new account so that i could allow a mate to use my computer but with no access to setting except through my admin rights i went to account setting and setup a new user it asked for a email address which a typed in , i then pressed next as requested expecting to be asked to type a password for the account ,no such request appeared. the account shows up on startup and i can access my computer with my standard account but when i require access to admin the email address appears asking for a password .i cannot seem to get past this problem! how do i delete this account? any help will be most appreciated
    mike
      My ComputerSystem Spec
  2.    02 Sep 2015 #2
    Join Date : Aug 2015
    Posts : 45
    Windows 10 Pro 64bit
      My ComputerSystem Spec
  3.    02 Sep 2015 #3
    Join Date : Aug 2015
    Posts : 11
    windows 10
    Thread Starter

    Thanks for your valued input. I visited the site you mention, but all the comments indicate I need to be an administrator, but as mentioned in the previous post, I cannot get passed the Admin password....because there isn't one!!!! Any suggestions about where I go from here please? Please note I did follow all the steps indicated by the site, but as I cannot get past the password I am flummoxed!!! Very frustrated at the moment.
      My ComputerSystem Spec
  4.    02 Sep 2015 #4
    Join Date : Aug 2015
    Posts : 45
    Windows 10 Pro 64bit

    Quote Originally Posted by bozzi View Post
    Thanks for your valued input. I visited the site you mention, but all the comments indicate I need to be an administrator, but as mentioned in the previous post, I cannot get passed the Admin password....because there isn't one!!!! Any suggestions about where I go from here please? Please note I did follow all the steps indicated by the site, but as I cannot get past the password I am flummoxed!!! Very frustrated at the moment.
    Did you do the online upgrade or do you have the ISO burned DVD / USB datastick you installed windows 10 from?
    How to gain access to your Windows account if you lose your password - How-To - PC Advisor

    the section for windows 8 should also work for 10.
      My ComputerSystem Spec
  5.    02 Sep 2015 #5
    Join Date : Aug 2015
    Posts : 11
    windows 10
    Thread Starter

    Quote Originally Posted by Muffy View Post
    Did you do the online upgrade or do you have the ISO burned DVD / USB datastick you installed windows 10 from?
    How to gain access to your Windows account if you lose your password - How-To - PC Advisor

    the section for windows 8 should also work for 10.
    i downloaded windows 10 as a freeupgrade from windows 8.1
      My ComputerSystem Spec
  6.    02 Sep 2015 #6
    Join Date : Aug 2015
    Posts : 45
    Windows 10 Pro 64bit

    Quote Originally Posted by bozzi View Post
    i downloaded windows 10 as a freeupgrade from windows 8.1
    In which case you will need to download the media creation tool from another computer and create a DVD or bootable USB from it before you can proceed.

    Installing Windows 10 using the media creation tool - Windows Help
      My ComputerSystem Spec
  7.    03 Sep 2015 #7
    Join Date : Aug 2015
    Posts : 11
    windows 10
    Thread Starter

    Quote Originally Posted by Muffy View Post
    In which case you will need to download the media creation tool from another computer and create a DVD or bootable USB from it before you can proceed.

    Installing Windows 10 using the media creation tool - Windows Help
    Thank you for info and the link, had a restless night worrying about the problem, so first thing this morning decided to give it one more try before downloading the tool. Tried to contact my microsoft account by typing the new email address for admin; the one with no password, but I also ticked the box saying can't remember my password. Windows asked me to confirm that this was my email address, I confirmed that it was and was directed to access my email address where I would find a 7 fig number that I should copy into the blank password location on the admin sign in. Windows then opened a window requesting I type a new password in. In doing so, I am now the new administrator!! Top Job! I am now taking your advice and creating a reset usb drive .Once again many thanks
    Mike.
      My ComputerSystem Spec

 


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