Quote Originally Posted by marchinok View Post
I was able to resolve the issue.



Pressing shift button and restart took me to the screen where it gave you the option to choose the "Troubleshoot". I clicked on the Troubleshoot > Advanced options > Startup Settings > Restart.



When it is restarted, it gave me the option to enter the safe mode. After booting the machine with safe mode, it prompted the password to login.



I logged in and uncheck the "safe boot". Now, it prompted to enter password to login.



Thank you for your advice.
Hi,

I have done what you asked to do and started in safe mode to go and uncheck. But it is already unchecked. I have not gone back again to see if anything is different as I have not been able to uncheck the check because it is already unchecked.

I encountered this problem after a power failure. Has anyone had a similar problem?

Regards,

Gary