New
#1
I am not the "default" user
This is as much my fault than it is who helped me before "Carbonite". Anyway, the file path (if that is correct terminology) basically shows C:\Users\***\Documents et al
The "***" is not my name but an old folder that a level 2 tech made while he worked on my file mess, I had multiple duplications, folders in folders, jpeg in documents, photos, other than the originals, having date and characters in front.
I have re-installed window by resetting it. I will not loose any of the documents or photos as they are in the almighty cloud.
Hoping someone knows what I am meaning so I'll sto. If I keep on going my file mess while begin to sound like comedy routine. Even a factory rest won't solve problem as "Carbonite" simply put the files as they are stored.
I have talked to "Carbonite" 4 times this year. They now have policy of "we cannot touch or move anything on your back-up".
Their answer to solving the problem is literally for me to take my desktop to "The Geek Squad at Best Buy"
I just want to be the default user on document and photos.