New
#10
Hello rajlacmanphysio, and welcome to Ten Forums.
When you installed a new copy of Windows 10, you removed the EFS file encryption certificate and key that was used to access the encrypted files.
Unless you have a backup of this specific EFS file encryption certificate and key to import, you won't be able to access those files.
Import Encrypting File System Certificate and Key in Windows 10 Windows 10 Tutorials