New
#10
Tried all six. Access denied to every option. Can not install upgrades, new software, nothing. I can log in two ways (with Microsoft using email address and password and Local using a PIN) but have NO ADMIN account. Gone. Disappeared. Or I deleted it. Anything is possible. New laptop. New to Windows 10. Former computer specialist for gov't for more than 15 years and I just want to throw Windows 10 out the window. Seriously, I can't install all my software or updates because "Yes" is grayed out. DOS commands are my old friends so I don't have a problem moving around directories, commands, etc. No Admin acct listed or active. Couldn't activate with what acct is available by changing "administrator" to "user name." Am at a total loss. Dead in the water, so to speak.