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  1.    23 Dec 2015 #10
    Join Date : Dec 2015
    Posts : 7
    Win 10

    Quote Originally Posted by poolwizard View Post
    Thanks for the guide! it worked for me after i deleted my home user administrator account and could no longer log in during the log in screen. Thank you so much!
    Tried all six. Access denied to every option. Can not install upgrades, new software, nothing. I can log in two ways (with Microsoft using email address and password and Local using a PIN) but have NO ADMIN account. Gone. Disappeared. Or I deleted it. Anything is possible. New laptop. New to Windows 10. Former computer specialist for gov't for more than 15 years and I just want to throw Windows 10 out the window. Seriously, I can't install all my software or updates because "Yes" is grayed out. DOS commands are my old friends so I don't have a problem moving around directories, commands, etc. No Admin acct listed or active. Couldn't activate with what acct is available by changing "administrator" to "user name." Am at a total loss. Dead in the water, so to speak.
      My ComputerSystem Spec
  2.    23 Dec 2015 #11
    Join Date : Aug 2015
    Maine
    Posts : 36,328
    Windows10Pro 64Bit

    You could try listing all user accounts....from dos, just to check on who does have admin rights. unless you already have done it.

    https://www.tenforums.com/tutorials/3...dows-10-a.html
      My ComputersSystem Spec
  3.    23 Dec 2015 #12
    Join Date : Dec 2015
    Posts : 7
    Win 10

    No User Acct has Admin


    Yep. Did it.

    After 3 days, (I just received the new laptop with Win 10 preinstalled ... but can't install any updates for it!), I just ordered the install disk from Toshiba $40) to do a clean install. I don't know what else to do.

    Marti
      My ComputerSystem Spec
  4.    23 Dec 2015 #13
    Join Date : Aug 2015
    Maine
    Posts : 36,328
    Windows10Pro 64Bit

    Quote Originally Posted by mcmtpopp View Post
    Yep. Did it.

    After 3 days, (I just received the new laptop with Win 10 preinstalled ... but can't install any updates for it!), I just ordered the install disk from Toshiba to do a clean install. I don't know what else to do.

    Marti
    Well you don't have to use the disk from Toshiba to do a clean install, you can download the ISO from Microsoft and do a clean install, and this will only install windows 10, without all the bloatware that comes with Toshiba. Also you have other choices, like trying the reset option. BUT before doing any of these things make sure you have a backup of your key for Windows 10 activation. download Showkey 1st on this site. then try your other options, clean install being one.
    https://www.tenforums.com/software-ap...7-showkey.html
    https://www.tenforums.com/tutorials/9...ad.html?filter
    Last edited by OldMike65; 23 Dec 2015 at 08:48.
      My ComputersSystem Spec
  5.    23 Dec 2015 #14
    Join Date : Dec 2015
    Posts : 7
    Win 10

    Quote Originally Posted by OldMike65 View Post
    Well you don't have to use the disk from Toshiba to do a clean install, you can download the ISO from Microsoft and do a clean install, and this will only install windows 10, without all the bloatware that comes with Toshiba. Also you have other choices, like trying the reset option. BUT before doing any of these things make sure you have a backup of your key for Windows 10 activation. download Showkey 1st on this site. then try your other options, clean install being one.
    https://www.tenforums.com/software-ap...7-showkey.html
    https://www.tenforums.com/tutorials/9...ad.html?filter[2]
    D/L it. Can't run it. Did try the reset ... I should be able to get Win10 activation key from my microsoft.com registered acct. Will try that too.
      My ComputerSystem Spec
  6.    23 Dec 2015 #15
    Join Date : Dec 2015
    Posts : 7
    Win 10

    SO much for that ...


    You must be signed in as an administrator to be able to run the Media Creation Tool.

    Can't download ISO file either because I can't use the Media Creation Tool as the Administrator because no Administrator exists.

    Since laptop has only been up and running since last Friday, tried to recover, but it wants a password that doesn't exist.

    I am so PO.
      My ComputerSystem Spec
  7.    23 Dec 2015 #16
    Join Date : Aug 2015
    Maine
    Posts : 36,328
    Windows10Pro 64Bit

    Quote Originally Posted by mcmtpopp View Post
    You must be signed in as an administrator to be able to run the Media Creation Tool.

    Can't download ISO file either because I can't use the Media Creation Tool as the Administrator because no Administrator exists.

    Since laptop has only been up and running since last Friday, tried to recover, but it wants a password that doesn't exist.

    I am so PO.

    wrong ISO......download the ISO from Tech Bench, that link I gave you has 2 different choices!!! Don't use MCT link. Then burn iso to your usb stick or DVD.....
      My ComputersSystem Spec
  8.    23 Dec 2015 #17
    Join Date : Aug 2015
    Maine
    Posts : 36,328
    Windows10Pro 64Bit

    showkey will show you your activation key.....write it down just incase you need it for reinstalling windows, also make sure you download right version of your windows 10 either home or pro 64 bit/32 bit
      My ComputersSystem Spec
  9.    23 Dec 2015 #18
    Join Date : Aug 2015
    Maine
    Posts : 36,328
    Windows10Pro 64Bit

    On not knowing your password on your new laptop, you should be able to call Toshiba and get tech support for free, seeing how your laptop is new.....did you try calling them?
      My ComputersSystem Spec
  10.    23 Dec 2015 #19
    Join Date : Dec 2015
    Posts : 7
    Win 10

    Quote Originally Posted by OldMike65 View Post
    On not knowing your password on your new laptop, you should be able to call Toshiba and get tech support for free, seeing how your laptop is new.....did you try calling them?
    Can not use ShowKey ... only admin can install software. No Admin acct.
    Can not use ISO ... setup Media Tool. Only admin can install software acct. No admin acct.

    Will be calling Toshiba next. Need more coffee first.

    Nothing is working. Nothing. 15 years of tech knowledge and I've got nothing.
      My ComputerSystem Spec

 
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