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#60
MS help is sick joke - Virtual Agent is just a buzz word programme and Contact Us simply goes round in rings with no way of emailing or webforming to an actual person.
Or maybe you have a secret contact for me to use ?
Over night I definitely decided not to give in to blackmail, so just want to get my standard win 10 back.
I will make some experiments later today - more later. In the meantime, back to my old Acer WITH WIN 7 PRO !!!
Tony
Last edited by Snugglebugs; 14 Mar 2019 at 05:23.
What does OOBEIDPS on the warning box mean ? And what were you doing at the moment the warning popped up ?
Tony
Does that mean that I will lose all four weeks effort in transferring programmes, file, licenses etc from my Win 7 Pro drive ?
I would again spend weeks doing all that !
I found another thread at https://social.technet.microsoft.com...windows-10-pro
which states that using the Change Product Key might work. I am still thinking, but might try it later.
Have you had any ideas as to how Enterprise got installed in the first place ? That is the real problem and I directly blame MS for that.
In the very first step on using the Upgrade link on Store (as I described earlier) I was asked to enter a product key. I did that and some minutes later got an announcement that upgrading was in progress. NOT A WORD that the key I entered wasn't suitable if that was the case. If I had got such a message I could have stopped right there and no harm would have been done.
I want to be able to complain to MS administration and demand a free valid Win 10 Pro product key to reactivate my PC safely, but can't find any way of complaining through their website. As a MVP surely you know how to do that ?
Last edited by Snugglebugs; 14 Mar 2019 at 10:01. Reason: typos
It appears that you entered a generic Enterprise key when you changed the product key to upgrade to Pro but got Enterprise instead.
You would need to talk to a Microsoft activation agent. You can do this while trying to activate by phone and stay on the line for an agent.
Have you already tried to downgrade to Pro with a retail Pro key?
Downgrade Windows 10 Enterprise to Windows 10 Pro
Thanks Brink
I am proceeding at a snails pace on this, so will leave your good suggestions until I have tried a few other things first, and, made sure of all my backups, programme installs, licenses etc. if the worst comes to the worst.
No, I haven't tried anything as expensive as downgrading with a retail key. I Have two Win 7 Pro product keys as In an earlier message, but I guess they don't meet the MS definition of 'retail'. I did buy both from a webshop to install myself in separate PCs without OS, so I call that "buying retail". Perhaps MS have a different dictionary !
How is activating by phone done in Win 10 ?
(I have done it for Win 7 but finding the right window is easy there.)
I have found an MVP in Denmark - Brian Nøhr - but as I can't access his email details I would have to post him a letter to ask him anything!
Tony