Windows 10: Problem opening Corel Paintshop Pro software

  1.    13 Nov 2016 #1

    Problem opening Corel Paintshop Pro software


    I have a photo editing software that I use, Corel Paintshop Pro X5 that was not loading, it would stay stuck on the "Starting Up" screen. After contacting their support, they indicated that it was no longer supported by Windows 10 and that I should upgrade to X9. (Even though it had been working) So I upgraded and downloaded the new version and installed per instructions. The new version is also not loading, there is not even an opening window...so it's like it's not even there. Any ideas? Thank you.
      My ComputerSystem Spec


  2. Posts : 422
    Windows 10 Pro 64bit
       13 Nov 2016 #2

    You may have to fully remove the previous version before installing the newer version, try running Revo uninstaller to remove & clean out the leftovers, once finished then restart pc.
    Then try installing the X9 version. If still not working then there's a problem with Corel's software atm as I tried WinDVD 12 pro & that too didn't work.
      My ComputerSystem Spec


 

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