New
#1
Please! Four hour session with MS - after 7 days of hell.
Win 10 reinstalled today.
I need to recover Outlook via WindowsBackupImage because all of the horrors of the past week destroyed most of my backups. I can't find anything, really.
In Recovery, it points to my 6/10 image.
The image I need is from 6/17. I didn't even know I had one, because they are under the umbrella of a (dated) 6/18 backup which was created 6/17. There are I pointed to it, the MS tech saw the file, so why can't the Recovery program find it? There are 2 "hard disk image files" and about a dozen "xml" docs.
O, right - Mount is an option, but I am totally unfamiliar with this and have no idea what to do. (Will look now, though.)
Worst case scenario is that I lose a week by going back to 6/10 instead of 6/17, but why should I have to when I KNOW the image is in my external hard drive?
Thank you.