Windows 10: Open this installer, over and over Solved

  1.    23 Mar 2016 #1

    Open this installer, over and over


    This box keeps popping up. Clicking anywhere else on screen dismisses it.
    I used TurboTax to do my taxes yesterday and this box started appearing after I removed the CD.
    I can see no way to figure out what file it wants to install. And no way to dismiss it permanently.
    I will reboot after I post this now that I took a picture with a camera. Can't capture a screen shot with my screenshot program since any click dismisses this box.

    Click image for larger version. 

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    Anybody got a clue about this? Or have you seen it too? Guess MS got very friendly, and left out some key information from this box, like "The name of the file we are trying to open".
    No way I'm going to just click it 'cause for all I know it's actually CryptoWare that's trying to install.

    Thanks,
    d
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 6,424
    Windows 10 Pro X64 17134.191
       23 Mar 2016 #2

    Windows Installer is the app that is trying to open.

    Have you tried putting the CD back in?
      My ComputersSystem Spec

  3.    24 Mar 2016 #3

    I rebooted the system and the box still appeared. It takes a while. I woke up this morning and the box was up.
    I put the CD in, clicked the notification and chose "Do Nothing". and took the CD out.
    So now we'll see if the box comes back.
    I would call this a BUG. With no way to tell what is trying to install and no path to see where the file is, and no way to DISMISS for good and all, the box. This is a BUG.
    Sigh.
    More later when I either do or do not see the box again.
    Odd that rebooting does not cancel the box.
      My ComputerSystem Spec

  4. Fafhrd's Avatar
    Posts : 1,928
    Windows 10 x86 14383 Insider Pro and Core 10240
       24 Mar 2016 #4

    Run Task Manager and select the Startup tab - any clues? - post the screenshot please.
    Search your drives for files that have the .msi extension - one of these will be the culprit - any clues?
    MSConfig and clean boot will stop any 3rd party installer starting at boot-time and check for likely suspects.
    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts - Windows 10 Forums
    A Malwarebytes scan will usually find any malware that has managed to get into your system, and Windows Defender or your antivirus will check for Viruses.
      My ComputersSystem Spec

  5. Berton's Avatar
    Posts : 5,416
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       24 Mar 2016 #5

    Windy Gamer said: View Post
    Can't capture a screen shot with my screenshot program since any click dismisses this box.
    Have you tried pressing the PrintScrn key then open Paint and click Paste? The key sends the contents to the Clipboard and Paste puts it in Paint then it can be saved and upload that file. Clicking/opening your screenshot program or any other program changes the focus and does cause most system messages to be closed.
      My ComputerSystem Spec

  6.    25 Mar 2016 #6

    Fixed It, maybe


    At least I figured out what the installer was. And maybe stopped it.
    Choose firefox, for example, and do not check the "Always Use This Program" box.
    Then you get this:

    Click image for larger version. 

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    Last edited by Windy Gamer; 25 Mar 2016 at 10:27. Reason: Obfuscate
      My ComputerSystem Spec


 

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