Windows 10: Problems with Netflix App


  1. Posts : 8
    Windows 10 Home 32 Bit
       05 Feb 2016 #1

    Problems with Netflix App


    When I play a movie, it plays ok and then after 30-60 seconds, the audio starts making weird noises and the audio is distorted. All my drivers are up to date and the app is up to date as well.

    Specs:

    Asus PG5C-MX/1333
    - Intel LGA775 Pentium CPU
    - Intel® Core™2 Duo Ready
    - Dual-Core CPU Support
    - Intel® 945GC(A2)/ICH7
    - Dual channel DDR2
    - 6-channel High Definition Audio
    2.8 Ghz Dual Core
    4 GB RAM
    Windows 10 Pro 64 bit
    320 GB Samsung HDD

    Did not have this problem with Windows 8.1
    Also happens if I use the the Windows built in video player playing movies from my hard drive and also the VLC Player app.
    I've googled my brains out for a fix and have not found anything. I am really good with computers so this is baffling me.
      My ComputerSystem Spec


  2. Posts : 2,554
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.1198
       05 Feb 2016 #2

    Mine plays no problem on WMP
    Toshiba Player
    Cyberlink DVD 15
      My ComputerSystem Spec


  3. Posts : 4,765
    windows 10 Home threshold2
       05 Feb 2016 #3

    chad7550662 said: View Post
    When I play a movie, it plays ok and then after 30-60 seconds, the audio starts making weird noises and the audio is distorted. All my drivers are up to date and the app is up to date as well.

    Specs:

    Asus PG5C-MX/1333
    - Intel LGA775 Pentium CPU
    - Intel® Core™2 Duo Ready
    - Dual-Core CPU Support
    - Intel® 945GC(A2)/ICH7
    - Dual channel DDR2
    - 6-channel High Definition Audio
    2.8 Ghz Dual Core
    4 GB RAM
    Windows 10 Pro 64 bit
    320 GB Samsung HDD

    Did not have this problem with Windows 8.1
    Also happens if I use the the Windows built in video player playing movies from my hard drive and also the VLC Player app.
    I've googled my brains out for a fix and have not found anything. I am really good with computers so this is baffling me.
    Open your browser > google for Netflix > click Sign In > use that instead and see if you still have the same issue.
    If no issue, right click at Netflix > click Create shortcut > click Yes to confirm.
    You now have a Netflix desktop shortcut. Use it from now on.
      My ComputerSystem Spec


  4. Posts : 8
    Windows 10 Home 32 Bit
    Thread Starter
       05 Feb 2016 #4

    Well, yeah, I know that, I prefer the app over the web based site for streaming. When I first upgraded to 10, and updated the app, it worked fine. Last few weeks, I been having problems. I found that it was lagging my computer and there was a process that was hogging my computer. Here I am playing a movie via the app, attached a screenshot of the task manager:

    Click image for larger version. 

Name:	taskmanager 1.jpg 
Views:	6 
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ID:	62617
      My ComputerSystem Spec

  5.    20 Mar 2016 #5

    I too have the exact same problem.. My netflicks ap has good picture but horribly distorted sound ....

    When I close the ap and go to google chrome browser (or Edge)

    and log back into Netflicks same video > sound is Perfect ..!!

    Lets get this fixed > Windows 10 !!!!

    no excuse ... for this oversight .
      My ComputerSystem Spec

  6.    03 Aug 2016 #6

    fixed the problem months ago it was within google chrome settings ..
      My ComputerSystem Spec


 

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