1.    05 Feb 2016 #1
    Join Date : Dec 2015
    Posts : 12
    Windows 10 Home 32 Bit

    Problems with Netflix App


    When I play a movie, it plays ok and then after 30-60 seconds, the audio starts making weird noises and the audio is distorted. All my drivers are up to date and the app is up to date as well.

    Specs:

    Asus PG5C-MX/1333
    - Intel LGA775 Pentium CPU
    - Intel® Core™2 Duo Ready
    - Dual-Core CPU Support
    - Intel® 945GC(A2)/ICH7
    - Dual channel DDR2
    - 6-channel High Definition Audio
    2.8 Ghz Dual Core
    4 GB RAM
    Windows 10 Pro 64 bit
    320 GB Samsung HDD

    Did not have this problem with Windows 8.1
    Also happens if I use the the Windows built in video player playing movies from my hard drive and also the VLC Player app.
    I've googled my brains out for a fix and have not found anything. I am really good with computers so this is baffling me.
      My ComputerSystem Spec
  2.    05 Feb 2016 #2
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,556
    Windows 10 x64 Home Version(1709) Build16299.19

    Mine plays no problem on WMP
    Toshiba Player
    Cyberlink DVD 15
      My ComputerSystem Spec
  3.    05 Feb 2016 #3
    Join Date : Nov 2015
    Posts : 4,812
    windows 10 Home threshold2

    Quote Originally Posted by chad7550662 View Post
    When I play a movie, it plays ok and then after 30-60 seconds, the audio starts making weird noises and the audio is distorted. All my drivers are up to date and the app is up to date as well.

    Specs:

    Asus PG5C-MX/1333
    - Intel LGA775 Pentium CPU
    - Intel® Core™2 Duo Ready
    - Dual-Core CPU Support
    - Intel® 945GC(A2)/ICH7
    - Dual channel DDR2
    - 6-channel High Definition Audio
    2.8 Ghz Dual Core
    4 GB RAM
    Windows 10 Pro 64 bit
    320 GB Samsung HDD

    Did not have this problem with Windows 8.1
    Also happens if I use the the Windows built in video player playing movies from my hard drive and also the VLC Player app.
    I've googled my brains out for a fix and have not found anything. I am really good with computers so this is baffling me.
    Open your browser > google for Netflix > click Sign In > use that instead and see if you still have the same issue.
    If no issue, right click at Netflix > click Create shortcut > click Yes to confirm.
    You now have a Netflix desktop shortcut. Use it from now on.
      My ComputerSystem Spec
  4.    05 Feb 2016 #4
    Join Date : Dec 2015
    Posts : 12
    Windows 10 Home 32 Bit
    Thread Starter

    Well, yeah, I know that, I prefer the app over the web based site for streaming. When I first upgraded to 10, and updated the app, it worked fine. Last few weeks, I been having problems. I found that it was lagging my computer and there was a process that was hogging my computer. Here I am playing a movie via the app, attached a screenshot of the task manager:

    Click image for larger version. 

Name:	taskmanager 1.jpg 
Views:	6 
Size:	193.3 KB 
ID:	62617
      My ComputerSystem Spec
  5.    20 Mar 2016 #5

    I too have the exact same problem.. My netflicks ap has good picture but horribly distorted sound ....

    When I close the ap and go to google chrome browser (or Edge)

    and log back into Netflicks same video > sound is Perfect ..!!

    Lets get this fixed > Windows 10 !!!!

    no excuse ... for this oversight .
      My ComputerSystem Spec
  6.    03 Aug 2016 #6

    fixed the problem months ago it was within google chrome settings ..
      My ComputerSystem Spec

 


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