1.    20 Nov 2015 #1
    Join Date : Nov 2015
    Posts : 5
    windows 10

    Microsoft Print To PDF problem


    This problem showed up on its own, not just after installing anything nor any updates.

    And the problem is with the Microsoft Print to PDF AND the Microsoft Print to XPS. I can print to a network printer OK.

    I cannot print to the "Microsoft Print to PDF" printer from any program, including printing a test page from printer properties, when acting as a User who is an administrator. But if I Run As Administrator, printing works.

    Printing as a User, everything looks just fine, it asks me for a file name, I give it one and then it completes its action. But that file is nowhere to be found.

    So I go into Printer Properties and Print a Test Page. It asks me for a file name, I give it one and it then comes back and reports, "Test page failed to print. Would you like to view the print troubleshooter for assistance?" Of course, I go there and the end result is that it cannot find what is wrong.

    UNLESS I run the program in Run As Administrator mode. Then everything works as it should. I can print a Test Page and I can print from a program.

    In the Properties/Security window all groups and usernames have ALLOW selected next to the Print box.

    I have tried uninstalling and reinstalling using the "turn Windows features on/off" facility.

    I have not taken any measures (that I know of) to change security settings anyplace.

    Again, this problem just showed up by itself.

    I have not gone back to any restore points yet because I would like to solve the problem.

    Anybody seen this yet? Or have good ideas?
      My ComputerSystem Spec
  2.    21 Nov 2015 #2
    Join Date : Dec 2013
    Portsmouth Hampshire
    Posts : 1,782
    Windows 10 x86 14383 Insider Pro and Core 10240

    I have tried uninstalling and reinstalling using the "turn Windows features on/off" facility.
    Have you tried uninstalling and reinstalling using settings, devices, printers and scanners, then removing the problem printer drivers, rebooting, and then adding them again signed in under your user account?
      My ComputersSystem Spec
  3.    21 Nov 2015 #3
    Join Date : Nov 2015
    Posts : 5
    windows 10
    Thread Starter

    Yes, to no avail.


    Quote Originally Posted by Fafhrd View Post
    Have you tried uninstalling and reinstalling using settings, devices, printers and scanners, then removing the problem printer drivers, rebooting, and then adding them again signed in under your user account?
      My ComputerSystem Spec
  4.    21 Nov 2015 #4
    Join Date : Nov 2015
    Posts : 5
    windows 10
    Thread Starter

    Quote Originally Posted by Dave PG View Post
    Yes, to no avail.
    Let me expand upon my reply.

    If I go the settings, devices, printers and scanners and then select install new printer, it comes back and tells me it cannot find any printers. Odd since this is a Windows 10 printer. At any rate, the only way I have found to re-install the printer is to go into Settings/System/Programs and Features/ (or Control Panel/Programs and Features/) and click Turn Windows features on and off

    Thanks for getting back to me.
      My ComputerSystem Spec
  5.    08 Dec 2015 #5
    Join Date : Nov 2015
    Posts : 5
    windows 10
    Thread Starter

    An update


    I gave up looking for help. I used the restore memory stick I created and brought the system back to square one, factory fresh. Viola, everything is corrected and all works fine.

    I got rid of the HP supplied bloatware. Everything works fine.

    I re-install Classic Start Menu and Office 2007. Everything works just fine.

    Finally, I re-install all the other software I normally use. Everything works just fne.

    All of this took the better part of a day. When I was done, I saw that updates were pending. Sigh..........Once the updates were all applied, the problem came back.

    Perhaps I'll just scrub the disk and put my copy of Windows 7 on it. Or maybe just send the PC back to HP and get an Apple.

    I am not impressed.
      My ComputerSystem Spec
  6.    22 May 2016 #6
    Join Date : Nov 2015
    Posts : 5
    windows 10
    Thread Starter

    Well, I think I finally figured out what was wrong. To recap, the only way I can print to the Microsoft Print to PDF printer was when running as an administrator. That is, if I selected the printer in a normal manner, it told me I did not have permissions. If, however, I opened the printer as an administrator and then while it was open, printed to it from a file, all was OK. Not a convenient way to print.

    I finally got around to digging into the problem. When I went into printer preferences, security I saw that EVERYONE had permission to print. However, CREATOR OWNER did not. When I checked the box to permit CREATOR OWNER to print, the problem went away. A casual observer might wonder why CREATOR OWNER is not included in the EVERYONE class. Not me. I long ago gave up trying to understand software written by children. Next OS will be Linux.


    Quote Originally Posted by Dave PG View Post
    I gave up looking for help. I used the restore memory stick I created and brought the system back to square one, factory fresh. Viola, everything is corrected and all works fine.

    I got rid of the HP supplied bloatware. Everything works fine.

    I re-install Classic Start Menu and Office 2007. Everything works just fine.

    Finally, I re-install all the other software I normally use. Everything works just fne.

    All of this took the better part of a day. When I was done, I saw that updates were pending. Sigh..........Once the updates were all applied, the problem came back.

    Perhaps I'll just scrub the disk and put my copy of Windows 7 on it. Or maybe just send the PC back to HP and get an Apple.

    I am not impressed.
      My ComputerSystem Spec
  7.    30 Apr 2017 #7
    Join Date : Sep 2016
    Posts : 1
    Windows 10 Pro

    It did not work for me but here is a related solution!


    Quote Originally Posted by Dave PG View Post
    Well, I think I finally figured out what was wrong. To recap, the only way I can print to the Microsoft Print to PDF printer was when running as an administrator. That is, if I selected the printer in a normal manner, it told me I did not have permissions. If, however, I opened the printer as an administrator and then while it was open, printed to it from a file, all was OK. Not a convenient way to print.

    I finally got around to digging into the problem. When I went into printer preferences, security I saw that EVERYONE had permission to print. However, CREATOR OWNER did not. When I checked the box to permit CREATOR OWNER to print, the problem went away...
    Hello Dave,

    many thanks for your input even if it did not save my day! At least it confirmed that I was looking for a solution in the right direction.

    Explicitly granting my account with full control of my temp folder did the trick. As permissions for other built-in accounts did look correct, I only needed to enter this related command: icacls %temp% /grant %username%:(OI)(CI)F /T /C

    I find the solution here: http://www.winhelponline.com/blog/cannot-print-standard-user-temp-folder-permissions/

    It especially concerns people like me who have change the default location of their TEMP folder while setting the %TEMP% and %TMP% Windows environment variables.

    Here below was my situation before applying this solution successfully.

    As for you, applications running with elevated privileges (launched as "run as administrator") did print correctly to "Microsoft Print to PDF " and "Microsoft XPS Document Writer" virtual printers, I already knew that it had something to do with writing permissions in some folder(s).

    According to your post I had just tried to set permission to print for the CREATOR OWNER built-in user in the two virtual printer Preferences dialog box, Security tab, to no avail.

    Cheers to all from France
    Last edited by Peter Pan; 30 Apr 2017 at 09:26. Reason: remaining typos
      My ComputerSystem Spec

 


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