Apps missing even though folders are present in Packages

srawat · 03 Mar 2020

Hi,

I'm on Windows 10 LTSB Build 14393 with Microsoft Store installed. Due to some issues, I did a refresh install of Windows 10 with the option of keeping my apps and data intact during the refresh install. After the installation was completed, I had an issue of Windows start menu not opening up and as result I ran the Windows app troubleshooter which reset the Windows Store as well. After the reboot, I see that although my start menu is working now, none of my apps are showing even though their folders are present in C:\Users\<Profile>\AppData\Local\Packages as shown below. Look for the first folder which corresponds to Justdial app which is being shown as not installed in the SS below.

Apps missing even though folders are present in Packages-storess.jpg

Apps missing even though folders are present in Packages-packages.jpg

Pejole2165 · 03 Mar 2020

Assuming your store works the same as the European version, the first button you have is "Get" which I believe adds the package to your system, then the button changes to "install" as shown in your first screen shot, that will run the UWP installer to make the app available on your system. If I have misinterpreted something please follow up in this post.

Berton · 03 Mar 2020

Pejole2165 said:

Assuming your store works the same as the European version, the first button you have is "Get" which I believe adds the package to your system, then the button changes to "install" as shown in your first screen shot, that will run the UWP installer to make the app available on your system. If I have misinterpreted something please follow up in this post.

I also have a Package in that folder called Zune Music and Zune Video which I never knowingly downloaded nor installed.

Pejole2165 · 03 Mar 2020

The Zune "apps" are the built in Windows media players for audio and video. You could uninstall them using DISM or Powershell but they install with Windows, removing them may prevent certain video and audio from playing unless you use a 3rd party app.

Berton · 03 Mar 2020

Factory/default install put nothing in the Start menu or Tiles relating to Zune. The Zune items don't appear to have the setup or install routines and is not listed as a Windows feature in Control Panel, Programs and Features so I use Windows Media Player.

Pejole2165 · 03 Mar 2020

The Zune package is installed in the Program Files\WindowsApps folder and is the backend for audio/ video.

Berton · 03 Mar 2020

Pejole2165 said:

The Zune package is installed in the Program Files\WindowsApps folder and is the backend for audio/ video.

Could be but mine is showing 0 Bytes, nothing in it.

Pejole2165 · 03 Mar 2020

Because it is one of Windows protected folders, if you open an admin command prompt (Brink has done a handy reg file) at WindowsApps you will see a list of directories for things like Zune and windows communications etc. It is from this folder you can remove apps installed with a normal Windows install from your system completely using DISM or Powershell.