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#11
For what it's worth, I tried adding a new contact via the People app to see if it would sync with my Google account, but the people app crashed.
Hi all,
I don't know if this is still relevant to any of you but I'd been having the same problem and this thread was the closest to the specific issue I was having. It's been a frustrating few days but I saw something on another forum that worked immediately, and I thought I'd pass it along here in case it helps. After trying everything, the thing that worked for me was:
1. Go to your Google account permissions and disallow Microsoft. This will temporarily break the account connection.
2. On your problem device (mine was my phone but my desktop app hasn't had any problems), delete your Google account.
3. Go back to Google and enable 2-step authentication.
4. Go back to the malfunctioning device and recreate the Google account connection. You'll be prompted with a 2-step auth process, but at the end you'll re-establish the connection between MS and Google, and ALL your contacts should begin to sync.
I really hope this works for you, as I have been just as frustrated for about four days.
go to settings and delete the acct so nothing is synched (mail, calendar, or contacts)
go into people and add google acct from there
contacts should start populating
this worked for me