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  1.    13 Oct 2016 #11
    Join Date : Sep 2016
    Victor Harbor
    Posts : 10
    Windows 10 Pro x64 (1607)

    Quote Originally Posted by ajfudge View Post
    Is there any way to purge cache of the People app?
    I've uninstalled it which I presume would clear the cache and then re-installed it from the store and it made no difference.
    Plus I did a clean install of Win 10 and the People App wouldn't sync Google contacts right from the start so I drought if the App cache is the problem.
      My ComputerSystem Spec
  2.    14 Oct 2016 #12
    Join Date : Jul 2016
    Philippines
    Posts : 22
    Windows 10 Home SL

    For what it's worth, I tried adding a new contact via the People app to see if it would sync with my Google account, but the people app crashed.
      My ComputerSystem Spec
  3.    19 Dec 2016 #13
    Join Date : Dec 2016
    Posts : 2
    Windows 10 Home SL

    Try disabling POP


    Quote Originally Posted by ajfudge View Post
    For what it's worth, I tried adding a new contact via the People app to see if it would sync with my Google account, but the people app crashed.
    I too have the exact same problem as you. Then I disabled POP. Then contacts synced like a charm with my people app.
      My ComputerSystem Spec
  4.    19 Dec 2016 #14
    Join Date : Jul 2016
    Philippines
    Posts : 22
    Windows 10 Home SL

    Quote Originally Posted by pranesh11496 View Post
    I too have the exact same problem as you. Then I disabled POP. Then contacts synced like a charm with my people app.
    Did you disable POP in Gmail?
      My ComputerSystem Spec
  5.    19 Dec 2016 #15
    Join Date : Dec 2016
    Posts : 2
    Windows 10 Home SL

    Quote Originally Posted by ajfudge View Post
    Did you disable POP in Gmail?
    Yes I did. And then it works perfectly for me.
      My ComputerSystem Spec
  6.    20 Dec 2016 #16
    Join Date : Sep 2016
    Victor Harbor
    Posts : 10
    Windows 10 Pro x64 (1607)

    Quote Originally Posted by pranesh11496 View Post
    Yes I did. And then it works perfectly for me.
    Didn't work for me
      My ComputerSystem Spec
  7.    24 Dec 2016 #17
    Join Date : Dec 2016
    Posts : 1
    Windows 10 Insider

    Quote Originally Posted by Pelican View Post
    Didn't work for me

    Hi all,

    I don't know if this is still relevant to any of you but I'd been having the same problem and this thread was the closest to the specific issue I was having. It's been a frustrating few days but I saw something on another forum that worked immediately, and I thought I'd pass it along here in case it helps. After trying everything, the thing that worked for me was:

    1. Go to your Google account permissions and disallow Microsoft. This will temporarily break the account connection.
    2. On your problem device (mine was my phone but my desktop app hasn't had any problems), delete your Google account.
    3. Go back to Google and enable 2-step authentication.
    4. Go back to the malfunctioning device and recreate the Google account connection. You'll be prompted with a 2-step auth process, but at the end you'll re-establish the connection between MS and Google, and ALL your contacts should begin to sync.

    I really hope this works for you, as I have been just as frustrated for about four days.
      My ComputerSystem Spec
  8.    27 Dec 2016 #18
    Join Date : Sep 2016
    Victor Harbor
    Posts : 10
    Windows 10 Pro x64 (1607)

    The above procedure didn't work for me
      My ComputerSystem Spec
  9.    27 Dec 2016 #19
    Join Date : Jul 2016
    Philippines
    Posts : 22
    Windows 10 Home SL

    Quote Originally Posted by lumiaman View Post
    Hi all,

    I don't know if this is still relevant to any of you but I'd been having the same problem and this thread was the closest to the specific issue I was having. It's been a frustrating few days but I saw something on another forum that worked immediately, and I thought I'd pass it along here in case it helps. After trying everything, the thing that worked for me was:

    1. Go to your Google account permissions and disallow Microsoft. This will temporarily break the account connection.
    2. On your problem device (mine was my phone but my desktop app hasn't had any problems), delete your Google account.
    3. Go back to Google and enable 2-step authentication.
    4. Go back to the malfunctioning device and recreate the Google account connection. You'll be prompted with a 2-step auth process, but at the end you'll re-establish the connection between MS and Google, and ALL your contacts should begin to sync.

    I really hope this works for you, as I have been just as frustrated for about four days.
    Didn't work for me also.

    I tried resetting the People app's cache via Settings -> Apps but still no changes.

    I guess People app is too flawed a product that a lot of people are having problems with it and solutions that came up do not work for everyone.
      My ComputerSystem Spec
  10.    11 Jan 2017 #20
    Join Date : Jan 2017
    Posts : 1
    win 10

    go to settings and delete the acct so nothing is synched (mail, calendar, or contacts)
    go into people and add google acct from there
    contacts should start populating

    this worked for me
      My ComputerSystem Spec

 
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