program not working after resetting win 10

Reflexwolf · 08 Sep 2018

Hello, I recently had to do a reset of windows 10 on my system when it wasn't letting me do updates anymore. before this I was able to use my program with no problem but after words it gave me the following error box. the program is Living cookbook 2015 by Radium Technologies.

program not working after resetting win 10-first-fatal-error.jpg

if anyone can help me get this program working it would make my life so much better thank you very much!

Reflexwolf.

Caledon Ken · 08 Sep 2018

Hi Reflexwolf. Welcome to the TenForums @Reflextwolf.

None of the options for window reset will save your programs. An inplace repair saves programs and data.

One is a full reset, one says save your data files.

Data files do not include your apps / programs.

Did you re-install program after reset? If you already have re-installed see if vendor has a complete removal tool. Then re-install.

Ken

Bree · 08 Sep 2018

Reflexwolf said:

Hello, I recently had to do a reset of windows 10 on my system when it wasn't letting me do updates anymore. before this I was able to use my program with no problem but after words it gave me the following error box. the program is Living cookbook 2015 by Radium Technologies..

Caledon Ken said:

None of the options for window reset will save your programs...
Did you re-install program after reset?

Welcome to TenForums @Reflexwolf,

If you didn't reinstall, then the how did you try to run it? A Reset would have removed all installed apps, only leaving your user files.

The install files for your v.5.0.89 are available here...
http://www.livingcookbook.com/Product/Downloads

If you have misplaced your Living Cookbook license information we can e-mail it to you. Please enter the e-mail address you used to register Living Cookbook. We will send all licenses registered using that e-mail address.

http://www.livingcookbook.com/License/LookUp

Reflexwolf · 09 Sep 2018

ok to clarify, I have reinstalled it after the reset, several times now, using Revio to uninstall it and all traces of it. I followed the links Bree gave and downloaded a fresh copy of the install. on installing it it did the same thing as before. its doing it with all the builds of Living cookbook I have access to and get the same thing happening, I have also tried running the program with win 7 and win 8 compatibility. its very frustrating. the web sites help page is not working for livingcookbook.com or I would have asked them for help.

Steve C · 09 Sep 2018

I hate the way Settings leads you to Fresh Start which resets Windows when there is the largely unknown option of Repair Install which preserves your programs.

dalchina · 09 Sep 2018

From their site:
System Requirements | Living Cookbook 2015

Software Requirements

•Windows XP SP3, Vista, Windows 7 or Windows 8.

I tried running the installer (no compatibility mode) and got

program not working after resetting win 10-1.jpg

If not in Win 10, you could run it in a virtualised OS.

Tried again after troubleshooting compatibility- installed ok in Win 7 compatibility mode.

Bree · 09 Sep 2018

dalchina said:

I tried running the installer (no compatibility mode) and got

.

I ran the installer lcsetup50.exe (not using compatibility mode) and it installs without error on my test machine (Windows 10 v1803 x86 17134.228).

program not working after resetting win 10-lc-50.png

dalchina · 09 Sep 2018

Perhaps it likes you - or your PC..

or maybe there's some other program or configuration at stake on mine- which is still 1709.

What does Troubleshoot Compatibility make of it on yours?

Bree · 09 Sep 2018

Well, both the installer and Living Cookbook ran without any compatibility warnings. When I ran the compatibility troubleshooter it said Windows 7.

program not working after resetting win 10-lc-compat.png

dalchina · 09 Sep 2018

Only odd thing I can think of may have been I ran the installer monitored by Revo..