I have used the above macro program for decades for automated text input but suddenly it will no longer run since the Fall Creator's Update (v1709). It crashes on every attempt to open even in compatibility mode. I ran the Compatibility troubleshooter with the result being 'incompatible program'. Anyone got any ideas?
Last edited by skvenus99; 06 Mar 2018 at 00:07.
Hello @Bree and thanks for your reply.
I have uninstalled / reinstalled many times on both of my PC's to no avail. An error is generated during installation although it does complete. Another error is generated when attempting to launch the app. These errors don't offer any clues as to what the problem is.
Just a thought, I have Office 365 and the PC's are joined to Azure AD. Do you think there is a policy restriction in place preventing KeyText from running?
Installation appears to run and complete successfully, however the following Application error is generated:
Faulting application name: LicInit.exe, version: 1.0.0.0, time stamp: 0x457d43f1
Faulting module name: LicInit.exe, version: 1.0.0.0, time stamp: 0x457d43f1
Exception code: 0x40000015
Fault offset: 0x0007dc90
Faulting process ID: 0x1e04
Faulting application start time: 0x01d3b3e6705c12ac
Faulting application path: C:\Users\Sean\AppData\Local\Temp\is-6KNRP.tmp\LicInit.exe
Faulting module path: C:\Users\Sean\AppData\Local\Temp\is-6KNRP.tmp\LicInit.exe
Report ID: e625302c-8ed9-43d9-84f1-a32e85bc2bb6
Faulting package full name:
Faulting package-relative application ID:
When attempting to launch the app nothing happens – no splash screen etc.. The following Application error is generated:
Faulting application name: KeyText.exe, version: 6.2.2.0, time stamp: 0x55b0fbb2
Faulting module name: KeyText.exe, version: 6.2.2.0, time stamp: 0x55b0fbb2
Exception code: 0x40000015
Fault offset: 0x000f0c90
Faulting process ID: 0x118c
Faulting application start time: 0x01d3b3e70bb7d6e0
Faulting application path: C:\Program Files (x86)\KeyText\KeyText.exe
Faulting module path: C:\Program Files (x86)\KeyText\KeyText.exe
Report ID: 658d36dc-cbc0-4a6f-95f2-f636b2f878b8
Faulting package full name:
Faulting package-relative application ID:
I tried running the app in Compatibility mode to no avail.
I ran the Compatibility trouble-shooter which could not fix the problem, giving a result of ‘Incompatible program’.
I have tried this multiple times on 2 different PC’s which are running Windows 10 Fall Creators Update v1709 (OS Build 16299.248) with the same result.
So in summary, install = 1 error, runtime = 1 error.
Thanks.
Well, as I said before it installed without error when I tested it.
Your install error is probably the critical one, the run error may be a consequence of that failing.
The LicInit.exe is included with KeyText 3.20 from MJMSoft Design but apparently they didn't write it. LicInit is a product of Technology Lighthouse and, guessing from its name, responsible for licencing your install.
Do you have a licence for KeyText? I don't, I installed it as a 30-day free trial. Perhaps the install error only happens if you enter a licence?
The release notes do say...
... so perhaps not all has been fixed?Version 3.20
Fix for compatibility with Windows 10. V3.15 users please note – no need to upgrade unless you have Windows 10.
One possibility is that LicInit is being denied access by Defender's Controlled Folder Access. Depending on any Policy restrictions you may (or may not) be able to turn this off and try another install.
Change Windows Defender Controlled Folder Access Settings - Windows 10
I suspect in the end you'll have to contact MJMSoft Design to get to the bottom of this. http://www.mjmsoft.com/contacts.html
OK, after digging a bit deeper I discovered that the problem was down to my user profile being corrupt. I have recreated my profile and have KeyText installed and working correctly on one of my PC's so far. I will monitor this as I continue rebuilding my profile to see if anything interferes with KT.
Thanks @Bree for your help. Much appreciated.
Hi,
I am trying to install KeyText v3.20, but it says its expired.
I am using windows 7. Can some one help?
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