Disk usage 100% please help

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  1. Posts : 25
    Windows 10 Single language
       #1

    Disk usage 100% please help


    Hello, i have been years reading in this forum, but i have never been a member, now i need your help!
    I have a laptop (Lenovo z50-70) (Bought 2 years ago)
    Specs:
    Intel core i5 7200U 2.5GHz - 2.71GHz
    RAM: 6 GB
    64 bit windows 10 home
    1000 gb Hard disk
    Asus page drivers

    The past weeks my computer has been getting slower, specially after turning it on or coming from hibernation, it takes about half an hour for the pc to get usable. Sometimes it doesnt get better and takes a lot to open programs and in certain cases it also freezes and gets unresponsive so i have to force shut down. And when the computer turns on it takes about 20 minutes to get to home screen, sometimes it enters the "scanning disk for errors" screen before home screen. Also in task manager the Disk is always at 100% even with no programs open.
    I have tried:
    -Disk defrag
    -Chkdisk comand (No errors found)
    -Disabling the services (Superfetch, etc... )
    -Full System Scan with bitdefender

    I’d like to add that in all users the computer is always at 100% disk usage and starts up and boots very slow, but the freezing only happens on my user. The administrator user is fine.

    Thank you for your time!
      My Computer

  2. dalchina's Avatar
    Posts : 24,065
    Win 10 Pro (1903)
       #2

    Hi, log in as a 'problem user' - please post a screenshot of your task manager, organising any columns of interest high to low by clicking on the relevant column tab. Repeat for different columns if useful.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks.

    Similarly your task manager, Performance tab, select the appropriate disk.

    Then log in as an admin user (which you say is ok) and repeat the above.

    Please check your disk:
    Download and run Hard Disk Sentinel (trial) and post a screenshot.

    Once we can be sure your disk is ok, we can proceed further.
    Thanks.
      My Computers


  3. Posts : 25
    Windows 10 Single language
    Thread Starter
       #3

    dalchina said:
    Hi, log in as a 'problem user' - please post a screenshot of your task manager, organising any columns of interest high to low by clicking on the relevant column tab. Repeat for different columns if useful.To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks.Similarly your task manager, Performance tab, select the appropriate disk.Then log in as an admin user (which you say is ok) and repeat the above.Please check your diskownload and run Hard Disk Sentinel (trial) and post a screenshot.Once we can be sure your disk is ok, we can proceed further.Thanks.
    Hi thanks for your reply,in my last note I meant that the computer system in general has a slow bootup and startup, but after that its ok on the admin user. However, the admin user still gets the random 100% disk usage. Also logging in to the admin user is fast. My user however logs into a white screen, stays like that for a good 10-20 minutes then the desktop boots. After that it freezes every few minutes and becomes usable after an hour I'd say. Im currently downloading the program you asked me to and will post results and task manager screenshots.
      My Computer


  4. Posts : 25
    Windows 10 Single language
    Thread Starter
       #4

    Hey I've just finished running the hard drive sentinel and the test says my drive is in excellent condition (image attached).
    Disk usage 100% please help-hard-disk-test.png
    Unfortunately though I can't post a screenshot of the task manager during the time when my disk usage is at 100% because it freezes so much and lags to the point where it's unusable, but I assure you that when I (just barely enough) get to view the task manager there isn't any program or process that uses up the disk or cpu. Same with the administrator user, when the disk is at 100% there isn't any suspicious program or process.
    Now if it helps though, I'm posting screenshots of my task manager now
    Attached Thumbnails Attached Thumbnails Disk usage 100% please help-user-task-manager-1.png  
      My Computer


  5. Posts : 488
    windows 10
       #5

    Hi,

    Maybe it's your Windows Service indexer that is causing this high CPU activity.
    There was a similar case here we diagnosed with Windows Performance Toolkit

    But it can be something else. To be sure you have to take a boot trace using Windows Performance Toolkit. You can find the steps to do that in this HP post.
      My Computer


  6. Posts : 25
    Windows 10 Single language
    Thread Starter
       #6

    After struggling with another freeze, I've managed to get 1 screenshot of the task manager during the time of disk usage 100%
    Disk usage 100% please help-task-manager-3.png
      My Computer



  7. Posts : 25
    Windows 10 Single language
    Thread Starter
       #7

    zinou said:
    Hi,

    Maybe it's your Windows Service indexer that is causing this high CPU activity.
    There was a similar case here we diagnosed with Windows Performance Toolkit

    But it can be something else. To be sure you have to take a boot trace using Windows Performance Toolkit. You can find the steps to do that in this HP post.
    Thanks for your answer zinou!
    I'm going to try just that and follow up with the results
      My Computer

  8. dalchina's Avatar
    Posts : 24,065
    Win 10 Pro (1903)
       #8

    Hi, you can take a photo of your screen and upload that.

    Similarly your task manager, Performance tab, select the appropriate disk.

    Then log in as an admin user (which you say is ok) and repeat the above.
    The performance results are important, as I've seen several cases (and there's a lot like them on the internet) where low disk transfer rates => 100% usage. That's a tough one.

    Also run
    chkdsk X:\ scan
    on each disk in question to check for no file system corruption.

    Note: the proper behaviour of Windows search indexing is to back off (not do anything) when there's any activity.
    Indexing is only active on changes, and when building the index initially or when instructed manually. In normal operation there should be no overhead. However, if there is a problem reading a file, this can result in high resource usage. But the task manager doesn't indicate that.
      My Computers


  9. Posts : 25
    Windows 10 Single language
    Thread Starter
       #9

    dalchina said:
    Hi, you can take a photo of your screen and upload that.



    The performance results are important, as I've seen several cases (and there's a lot like them on the internet) where low disk transfer rates => 100% usage. That's a tough one.

    Also run
    chkdsk X:\ scan
    on each disk in question to check for no file system corruption.

    Note: the proper behaviour of Windows search indexing is to back off (not do anything) when there's any activity.
    Indexing is only active on changes, and when building the index initially or when instructed manually. In normal operation there should be no overhead. However, if there is a problem reading a file, this can result in high resource usage. But the task manager doesn't indicate that.
    Here is the performance tab thank you
      My Computer


  10. Posts : 25
    Windows 10 Single language
    Thread Starter
       #10

    Disk usage 100% please help-untitled.png
      My Computer


 
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