1.    27 May 2017 #1
    Join Date : May 2017
    Posts : 2
    Windows 10 x64

    Extremely Slow Boot Time (3 min)


    Hi, I recently purchased a laptop with windows 10 x64. The product specifications are these: Star Wars™ Special Edition Notebook - 15-an001na (ENERGY STAR) Product Specifications | HP® Customer Support


    It's a HP laptop. The boot up time close to 3 minutes goes like this:
    • 40 seconds: the HP logo screen with a loading circle
    • then ~2 minutes: black/empty screen with a loading circle
    • then comes the log in screen with the time and date
    • and after that 20 seconds of the Welcome screen with the loading circle


    I also mention that at least 5 minutes after that the disk is at 100%

    I tried to disable some services and tasks but it didn't make much of a difference, Glary Utilities tells me there are 171 programs, services, etc running at startup.

    I attach a list of them though I know it's huge so I don't ask for someone to go through all of them, but is there a list of what startup programs (9), scheduled tasks (69), plug ins (6), application services (40) and windows services (47) are absolutely mandatory so I can disable the rest? The numbers in brackets refer to the current amount of said services.

    Thank you for any help!
    Extremely Slow Boot Time (3 min) Attached Files
      My ComputerSystem Spec
  2.    27 May 2017 #2
    Join Date : Jun 2014
    UK
    Posts : 1,051
    W10 pro x64 and W8.1 x86

    Core i5, 6Gb RAM. That should be pretty rapid.

    A standard clean W10 installation should be booting up in round 15 seconds, even with a traditional (non solid state drive). Has it been that bad from day one out of the box condition ? I'm wondering if you just have so much 'bloatware' running (all the unwanted stuff that gets included with new PC's) that it is bogging things down.

    Non of the standard Windows services and so on should be affecting this. Something else is going on imo.
      My ComputerSystem Spec
  3.    27 May 2017 #3
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    I would recommend the following actions:

    Selectively uninstall any HP bloatware you don't want or need.

    Disable all non-essential services (for a test). Here's how:

    Go to Start> Run> (type) msconfig.exe

    A new window opens. Select the Services tab:
    Click image for larger version. 

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    Now, tic the box to hide all MS services:
    Click image for larger version. 

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ID:	136909

    Now review the non-MS services that remain.

    From here you can start to disable services and reboot periodically to see if there is any improvement.
    (You can always re-enable them if an issues arises)

    However, in the end, you may end up leaving many of them permanently disabled.

    Hope this helps,

    WOT
      My ComputersSystem Spec
  4.    27 May 2017 #4
    Join Date : Oct 2014
    Trnava
    Posts : 2,866
    Windows 10.4 Home 1709 x64

    I would try to install SATA driver first, but check out all drivers.

    HP Support Assistant | HP Official Site

    The latest BIOS is from Apr 7, 2017, it might be fixing some recent issues.

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
      My ComputerSystem Spec
  5.    27 May 2017 #5
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    Quote Originally Posted by Mooly View Post
    Core i5, 6Gb RAM. That should be pretty rapid.

    A standard clean W10 installation should be booting up in round 15 seconds, even with a traditional (non solid state drive). Has it been that bad from day one out of the box condition ? I'm wondering if you just have so much 'bloatware' running (all the unwanted stuff that gets included with new PC's) that it is bogging things down.

    Non of the standard Windows services and so on should be affecting this. Something else is going on imo.
    Quote Originally Posted by TairikuOkami View Post
    I would try to install SATA driver first, but check out all drivers.

    HP Support Assistant | HP Official Site

    The latest BIOS is from Apr 7, 2017, it might be fixing some recent issues.

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    Did I miss something team? The OP never mentioned doing a clean install. He just wants help cleaning up his existing installation. Now, I agree that a clean install is always the best cure for problems like this; however, everyone is not up to that task right after buying a new laptop. Just sayin...
      My ComputersSystem Spec
  6.    27 May 2017 #6
    Join Date : Nov 2016
    Posts : 431
    Windows 10

    It is doing updates, nothing unusual. 3 min is perfectly normal. Then when the desktop appears then update installs can take sometime, 5 mins is nothing, often those can 30 min or so. You would expect this on a new Laptop indeed for many days.

    I would not fiddle about at this point, things will get better.

    A considered approach is much the best course of action, after a couple of weeks then take a more detailed look. i.e. when all updates have been done.

    Leap in haste and you will just mess up a properly working new Laptop.
      My ComputerSystem Spec
  7.    27 May 2017 #7
    Join Date : May 2017
    Posts : 2
    Windows 10 x64
    Thread Starter

    First of all, thank you guys!

    Mooly, the speed was always like this. The Creator's Update seems to have made it slightly worse though. The fast boot option in Power does work, gratefully. It reduces almost to zero the black loading screen (the one between the HP logo one and the log in screen). It is the restarts that are the most rage inducingly slow.

    Hey WOT, thanks for the explained instructions. I disabled all the non-Microsoft services and there was a slight improvement in the black loading screen phase, from almost 2 minutes to 1:30. The rest was the same.

    Tairiku, the BIOS update thing isn't offered through the HP assistant program and I'm not sure I want to upgrade the BIOS, I don't even know how to do that... the HP assistant doesn't offer anything else to update besides some new Bluetooth and LAN drivers.

    The things is, Helmut, it's gotten slighly worse (not by much though) after the updates, not better. And it's up to date today.
    Last edited by taoelle; 27 May 2017 at 09:01.
      My ComputerSystem Spec
  8.    27 May 2017 #8
    Join Date : Jun 2014
    UK
    Posts : 1,051
    W10 pro x64 and W8.1 x86

    I only mentioned the clean install thing to give an idea of what is achievable

    Without going down that route then I think I would first do a factory restore to bring it all back to day one condition and without installing anything, just get a feel for what it is like in that state.

    Once you start altering and disabling a load of stuff then you can hit problems if you can't remember or undo previously altered configurations.
      My ComputerSystem Spec
  9.    27 May 2017 #9
    Join Date : Mar 2017
    Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)

    More options:

    This tutorial will show you how to do a repair install of Windows 10 by performing an in-place upgrade without losing anything: Repair Install Windows 10 with an In-place Upgrade

    As suggested by other forum members: Clean Install Windows 10

    Good luck,

    WOT
      My ComputersSystem Spec

 


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